honesty. Students who commit plagiarism are not learning, but rather stealing information.
Moreover, it can result in poor grades, rejection of the assignment or paper, and even expulsion
from school or university. To avoid plagiarism, one should leam to properly cite
sources and
provide references. Paraphrasing is another way to avoid plagiarism, but it should be done
coiTectly by changing the sentence sti'ucture, replacing
some words with synonyms, and
keeping the original meaning intact. One can also use plagiarism detection software to check
their work for similarities with other sources. In conclusion, plagiarism
is not only unethical,
but it can also lead to serious consequences. To avoid it, one should properly cite theii* sources
and use plagiarism detection tools. It is important to always give credit where it is due and
respect the intellectual property o f others.
CARD 13
1. Imagine that you ordered food online from a restaurant. It was delivered late and the
food was not good. Write a complaint letter to the head of restaurant.
Explain the situation and ask for compensation fo r the service.
Answer:
Dear Sir/Madam,
I am writing to express my dissatisfaction with the service provided by your restaurant. I
recently ordered food online
from your restaurant, and I was disappointed with the quality o f
the food and the delivery time.
Firstly, the food was delivered much later than the promised time,
which caused a great deal
o f inconvenience for me. Secondly, when the food arrived, it was not up to the expected quality.
The food was cold, stale and tasted bad. The dish I ordered did not resemble the picture on
your online menu. It was a total disappointment for me and my family.
I believe that customers deserve to receive the food they ordered, and
it should be fresh and o f
high quality. Unfortunately, my experience was not up to that standard.
Therefore, T would like to request compensation for the poor service provided. Г would
appreciate it if you could refund my money or provide me with a voucher for a future order. I
believe this is the right thitig to do to maintain your reputation for good customer service.
Thank you for your attention to this matter, and I look forward to h e a r i^ from you soon.
Sincerely, [Your name]
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