2. Charisma (from the Latin Isapzta divine ability) of a person



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1-variant
1.Collective agreement is a regulatory document that regulates labor-related, socio-economic and professional relations between the employer and employees in the enterprise.

⚫ is a regulatory document that includes obligations to establish labor contracts, employment and social guarantees for employees of a specific profession, sector, region.


⚫ It is created in order to help regulate the labor relations of employees and employers on the basis of a contract and to coordinate their socio- economic interests.


2.Charisma (from the Latin Isapzta - divine ability) - of a person
in relation to others and according to particular characteristics and these characteristics a concept that expresses the right to manage
3.The essence of the systemic approach is to solve specific problems that need to be solved for the whole system.
A systematic approach has the following characteristics:
as a result of its acceptance, problems can be solved from a new perspective;

requires a generalized understanding of the studied object defined as a system;


the development process, structure and operation of the system are considered together;
dynamic understanding of the object, assuming that we are talking about a developing system that changes its state, structure and behavior during development;

the research is subject to the establishment of a common goal;


understanding the research process itself as a system is the most important distinguishing feature.
In order for the systematic analysis to give the expected results in solving specific problems, first of all, it is necessary to ensure compliance with certain principles arising from the systematic approach.

The principle of generality of systems. Identification, selection of the system, description of its inputs and outputs should be done in such a way that small deviations in the inputs do not cause significant changes in the behavior of the system.


2variant
1.The main feature of the official group is that it is always created at the initiative of the administration, it is included as a division in the list of the enterprise structure and states. The types of official groups are as follows: 1. Management group (team) enterprise (enterprise division) consists of the head, his direct deputies and assistants will be. Head of a functional group functional unit (department, department, subsidiary, group) v unites experts. Such a group is a general control function, close to khave goals and interests (for example, the quality department is interested in reducing scrap in production and delivering the product on the first delivery). The production group consists of leaders and workers engaged in special labor activities at the lower level of management (brigade, section). The members of this group are engaged in the performance of the production task, their activities are motivated by the final result, the division of labor in the group is in accordance with the qualifications of the workers.The committee is considered a guru within the enterprise, and the top management gives it its powers to complete a project or task. Sometimes a committee is called a board, management, project group. They include other organizations (artauthorities, public) representatives, major scientists can also be included.


2. .Enterprise and its types.


According to the Law on Enterprises of the Republic of Uzbekistan: "A legal entity that produces, sells or exchanges products, performs work, provides services, competition and all forms of ownership on the basis of ownership rights or the use of its own property for full management of the economy" An independent economic entity that carries out its activities in accordance with the current laws is called an enterprise.
The following types of enterprises are distinguished according to the forms of ownership specified in the Law of the Republic of Uzbekista n "On Property.
enterprises based on private property of individuals, community, family, neighborhoo d enterprises, production cooperatives, enterprises belonging to economic societies and companies, public organization s, and other forms of collective property based on company (community) property; interstate and joint enterprises based on mixed ownership and other enterprises based on full or shareholder participation of different forms of ownership
3.Career dynamics - represents the step-by-step rise of the employee from the company's or organization's duties and positions, the speed of this dynamic. In this case, it is established as a criterion that it usually takes three years to get used to the duty and position and to occupy it. Personal service duty or after five years in the position, there is a decrease in the efficiency of his work. That is why a dynamic career means that an employee, in most cases, will be in any duty or position for 3-5 years.
3 variant
1.A candidate for a leadership position can be tested in practice as follows:
involvement in temporary management;
internship.
Even in such cases, the candidate requires an objective assessment of work results. This is done through expert evaluation. In this case, first of all, it is important to select highly qualified and experienced specialists in this field as experts.
Individual and group methods can be used for expert assessment.
In the PRIVATE method, each expert's rating is not disclosed, but the name of each expert is not disclosed, but the ratings of all experts are added without announcing the personal names, and a general expert rating is obtained. This method is widely used and very effective.
The group method is based on the joint work of experts and the evaluation of the expert by the whole group. In this case, each expert is introduced to the assessment of other experts, but this expert makes a small assessment based on the assessment of other experts in the group. Naturally, in this case, it will not be possible to keep the name of the expert who made the assessment a secret.
In companies and firms, the selection of members of expert commissions (usually their number is 35, at most 7) ​​is carried out by the head of the personnel service. The composition of the commission is approved by the head of the enterprise.
Assessment is done through a questionnaire. The questionnaire consists of a specially designed questionnaire, which is intended to determine the qualities that this or that specialist or leader should have. These qualities cover issues related to the work of a specialist, the position held by a leader.
2. The analysis of foreign management shows that in most cases, corporations use the method of evaluating the performance of employees both: according to the results of work and the evaluation of the qualities that affect the final result. While researching the effectiveness of various methods of personnel development, experts from foreign companies came to an unexpected conclusion: older employees are as lazy as children. That is, company and firm leaders, managers, and specialists express their desire to leave only when they are required to master something they do not know. The most effective way of personnel development is to offer employees new positions with expanded duties. When a person is asked to perform a new, previously unknown job, he takes a qualitative leap in professional development.
3. The collective agreement covers the mutual obligations between the employer and the employees regarding labor relations. The collective agreement is drawn up by employees on the one hand, by trade unions or by their authorized representatives. Collective agreements are drawn up in enterprises in their structural subdivisions, which are granted legal personality rights. The collective agreement is a regulatory document that regulates labor, socio-economic and professional relations between the employer and employees in the enterprise. The Labor Code of the Republic of Uzbekistan also defines the basic principles of collective agreements and agreements. They consist of:
compliance with the norms of legislation;
authority of representatives of the parties;
equality of the parties;
freedom to choose and discuss issues that make up the content of collective contracts and agreements;
Voluntary commitment;
ensuring the actual fulfillment of obligations;
regularity of inspection;
- the inevitability of responsibility
4variant
1.Social groups are groups of people who are related to the profession in the economy, are engaged in the same activity, and regularly interact with each other.
Major social groups include:

Medium social groups include enterprises, organizations, institutional communities (legal entities) and citizens belonging to a territorial unit (city, district, neighborhood).


social classes (workers, peasants, intellectuals);


age groups (young, middle-aged, retired).


social strata (entrepreneurs, farmers, servants, intellectuals);


ethnic units (nation, nation, tribe);


professional groups (machinists, builders, pedagogues, engineers);


2.Organizational structure is an interdependent, mutually subordinate composition of management units.
Management organizational structure - provides interaction between the managing and managed systems

The main rules of the organizational structure:


The organizational structure of the firm provides coordination of all management functions Clearly defines rights and obligations
⚫ The efficient operation of the company, its survival and prosperity are organized
depends on the structure
• The organizational structure adopted in a particular firm is the organization of its employees determines behavior, i.e. management style and team work quality. The organizational management structure has the following forms:
Management links (departments)
Levels (steps)
Horizontal and vertical connections
The most basic forms of organizational structure
Formal and informal
Mechanistic and organic
3. The order processing procedure can vary depending on the specific business and industry, but here are some general steps that are commonly involved in order processing:
1. Receiving the order: The first step in order processing is receiving the order from the customer. This can be done through various channels, such as online orders, phone orders, or in-person orders.
2. Order verification: Once the order is received, it is important to verify that the information provided by the customer is accurate. This may involve checking the order details, shipping information, and payment information.
3. Order fulfillment: After the order is verified, it is time to fulfill the order. This can involve picking the items from inventory, packaging them, and preparing them for shipment.
4. Shipping the order: Once the order is fulfilled, it is shipped to the customer using the chosen shipping method. This may involve working with a third-party shipping provider or using an in-house shipping department.
5. Tracking the order: It is important to track the order throughout the shipping process to ensure that it is delivered to the customer on time and in good condition. This may involve providing the customer with tracking information so they can monitor the progress of their order.
6. Order confirmation: After the order is delivered, it is important to confirm that the customer received the order and that they are satisfied with it. This may involve sending a confirmation email or survey to the customer.
7. Order returns and refunds: If the customer is not satisfied with the order, they may need to return it or request a refund. It is important to have a clear policy and process in place for handling returns and refunds.
These are some general steps that are involved in the order processing procedure. Depending on the specific business and industry, there may be additional steps or variations in the process.
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