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A-F in boxes 1-4 on your answer sheet.
Part One
Questions 5-8
Answer the following questions on the Moulex iron using NO MORE THAN THREE
WORDS. Write your answers in boxes 5-8 on your answer sheet.
5 What sort of water are you advised to use?
6 What factor makes you decide on the quantity of steam to use?
7 What should you do if your iron starts to drip water?
8 What could damage your iron if you do not clean it?

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9 6
Now, read the information below and answer Questions 9-14.
General Training Module
CLASSIC TOURS -
COACH
BREAK
INFORMATION
Luggage
We ask you to keep luggage down to one mediumsized suitcase per person,
but a small holdall can also be taken on board the coach.
Seat Allocation
Requests for particular seats can be made on most coach breaks when
booking, but since allocations are made on a first come first served basis,
early booking is advisable. When bookings are made with us you will be
offered the best seats that are available on the coach at that time.
Travel Documents
When you have paid your deposit we will send to you all the necessary
documents and labels, so that you receive them in good time before the coach
break departure date. Certain documents, for example air or boat tickets,
may have to be retained and your driver or courier will then issue them to
you at the relevant point.
Special Diets
If you require a special diet you must inform us at the time of booking with a
copy of the diet. This will be notified to the hotel or hotels on your coach
break, but on certain coach breaks the hotels used are tourist class and whilst
offering value for money within the price range, they may not have the full
facilities to cope with special diets. Any extra costs incurred must be paid to
the hotel by yourself before departure from the hotel.
Accommodation
Many of our coach breaks now include, within the price, accommodation with
private facilities, and this will be indicated on the coach break page. Other
coach breaks have a limited number of rooms with private facilities which,
subject to availability, can be reserved and guaranteed at the time of booking
the supplementary charge shown in the price panel will be added to your
account.
On any coach break there are only a limited number of single rooms. When a
single room is available it may be subject to a supplementary charge and this
will be shown on the brochure page.
Entertainment
Some of our hotels arrange additional entertainment which could include
music, dancing, film shows, etc. The nature and frequency of the
entertainment presented is at the discretion of the hotel and therefore not
guaranteed and could be withdrawn if there is a lack of demand or
insufficient numbers in the hotel.

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