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Approach feedback with the right mindset



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17. THE WAYS OF GIVING FEEDBACK IN WRITING

3. Approach feedback with the right mindset
Be empathetic and respectful when giving writing feedback. Put yourself in the writer’s position and follow the golden rule — treat others as you’d want to be treated. Remember, you’re here to help the recipient of your feedback, not break their spirit.
Sadly, some writers need writing classes, not an editor — but that doesn’t mean you can’t offer them useful feedback. Tailor your feedback to the writer’s proficiency or level of development, and avoid giving feedback that punches above their writing weight class.
A good framework for approaching scenarios in which you have to give any kind of feedback is Kim Scott’s Radical Candor philosophy, which focuses on finding the sweet spot between “caring personally” and “challenging directly” — basically, providing feedback that is clear and specific while being kind and sincere.
4. Start with a readthrough or two
Before you start commenting, read through the piece.
Make notes of any major issues (and less major ones), but resist the urge to start word-vomiting all over the copy until you’ve assessed the appropriate level of input to provide, and which pointers, if acted on, will have the biggest impact.
If you’re giving feedback on things like flow and punctuation, reading the piece out loud is a great way to find the bits that need a comma, period, or surgery — like those paragraph-length run-on sentences and unpronounceable polysyllabic words.
5. Begin with higher-order feedback
Start by addressing the bigger issues that impact whether or not the writing achieves its purpose before moving on to lower-order feedback.
Here’s a quick overview of what constitutes higher-order and lower-order feedback:
Higher-order concerns
Overall effectiveness — Does the piece of writing achieve its goal? Is the point clear? Are the tone and language suited to its audience?
Clarity of communication — Is the structure, organization, and flow of information logical and cohesive?

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