Article in Journal of Sustainability Science and Management · April 019 citations 11 reads 1,581 authors: Some of the authors of this publication are also working on these related projects


participation. However, this was not as



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participation. However, this was not as 
significant as the nature of the study was mostly 
focused on expert-based opinion. Lastly, it 
lacked adequate participation from transport 
industry players, with only one respondent 
from SAPTCO. 
The subject of urban sustainability and 
sustainable transportation is very broad. In 
Saudi Arabia, the smart city initiatives will
help promote urban sustainability in many 
ways. Therefore, future research should focus 
on an in-depth study of government activities in 
resolving the challenges of smart city projects 
in the kingdom. In addition, there is a need to 
evaluate the passengers’ perspectives. 
Conclusion 
 
One of the most significant challenges to 
development in the 21st Century is the 
management of urbanization. The effectiveness 
of using expert-based AHP as an appropriate 
decision-making tool to improve public transport 
utilization and major findings revealed that 
travel time was the most important undermining 
factor in Dammam, followed by privacy and 
weather conditions. Thus, policymakers should 
establish and implement plans that facilitate
the improvement of public transport provision, 
development and utilization. 
Certain policies such as zoning regulations 
should be amended. For example, theregulation 
that focused on development in major cities 
might seem highly detrimental and self- 
defeating, as resources were not allocated 
efficiently (Abubakar & Aina, 2016; Garba, 
2004). Urban planners should strive to 
enhance the living condition of the people by 
concentrating on urban challenges, especially 
those relating to public transport (UN-Habitat, 
2009). The present study is important because 
it could help decision-makers in developing 
strategies 
towards 
improving 
transport 
infrastructure, amending zoning regulations and 
developing sustainability programmes for an 
effective public transport in Dammam. 

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