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selection,
acquisition, and organization of resources. Increased or enhanced access is
provided primarily through two services, reference and instruction.
Enhanced access
encompasses intellectual as well as physical access. Physical access addresses the
location of resources and information. Intellectual access addresses interpretation of
information and ideas within resources”. It is believed that information literacy focus
more on intellectual access of information and necessitates partnerships between the
library and other stakeholders in teaching people how to be effective lifelong learners, in
whatever context they are operating.
User education has grown visibly during recent years and information literacy has
become an issue in many academic libraries. Different approaches have been used to
develop information literacy among students. For example:
•
developing a guide for students to
use or for resource evaluation,
•
presenting class sessions,
•
developing stand-alone courses,
•
creating a course Web site giving students a guided tour for searching the Web,
•
developing an assignment where students work on a search strategy appropriate
to a problem statement,
•
assisting students in preparation of their literature reviews,
•
developing online tutorials or integrating information literacy into curricula.
It is believed that an integrated curricular approach is a best practice (Wilson, 2001).
Many educators have written extensively about the need to promote information literacy
as an integral part of the education process (Breivik & Jones, 1993; Lenox & Walker,
1993; Nahl-Jakobovits and Jakobovits, 1993) beginning in the earliest grades
(Brittingham, 1994; Boekhorst, 2003). It is to be expected that an integrated information
literacy component in learning would have a positive impact on students’ mastering of
context, fulfilling research tasks and problem solving,
becoming more self-directed, and
assuming greater control over their own learning (Todd, 1995: ACRL, 2000), enabling
individuals to engage in a variety of learning situations and opportunities in optimal
ways (George & Luke, 1995; Virkus, 2003b).
Several authors have discussed about the characteristics of good practice in information
literacy education (Bruce, 2001; Wilson, 2001). The Association of College and
Research Libraries has developed
Characteristics of Programs of Information Literacy
that Illustrate Best Practices: A Guideline.
The characteristics identify and describe
features notable in information literacy programs of excellence (ACRL, 2003.
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A collaborative approach is seen as essential for the success of information literacy
education (Breivik & Gee, 1989; Raspa & Ward, 2000; Bruce, 2001; Wilson, 2001).
Wilson (2001: 5) notes: “In model approaches, information
literacy is prominent in
mission and vision statements, strategic plans, and program descriptions. Information
literacy is an institution-wide agenda and part of the president’s and the provost’s
vocabulary. Information literacy is not viewed as one department’s purview. The faculty
recognizes that information literacy matches the educational goals of the institution, that
it adds value to learning, and that it is complementary to discipline-based goals”. She
adds that best practices are student centered, employ resource-based or problem-based
learning, use collaborative and active learning methods, take assesment and evaluation
seriously, support faculty learning
and development, and put technology into the service
of information literacy education.
It is believed that ICT offers librarians opportunities to redefine how information and
associated instruction are communicated to students and faculty. As information systems
increase in complexity and new resources continue to spring up, librarians are becoming
indispensable counsellors in the electronic environment. They are called upon to assist
faculty and students in identifying and evaluating many sources, and to serve as true
advisors and teachers independently of time and place rather than as custodians of
collections (CETUS, 1997).
In ICT context, the university librarian will have to rethink and
reassess information
strategy, offering alternative modes of delivery. Many academic libraries are
experimenting with online information literacy tutorials, courses and instruction.
Hepworth (2000) confirms that Web-based guides such as guides to literature searching
are increasingly common. Stubbings and Brine (2003) analysed electronic information
literacy packages in the UK and divided these into three types: virtual tours (4); OPAC
tutorials (9) and information skills tutorials (28). Of the 21 tutorials reviewed, four were
subject specific with the remaining being generic in nature. The content as well as
instructional design principles varied to a great extent and didn’t refer always to sound
pedagogy. Sometimes tutorials were also too text-based, lacking sufficient interactivity
to create adequate active learning experiences (Virkus, 2003b).
However, there are many examples of successful online information literacy initiatives in
Europe: for example, the SWIM (Streaming Web-based Information Modules)
project
developed by the Aalborg University Library which use streaming-server technology
where the tutorial enables the student to make a number of choices about search strategy
and problem solving. Considerable work has been done at the British Open University
and the Universitat Oberta de Catalunya for delivering information literacy in distance
learning programmes (Virkus, 2003b).
New roles for librarians in the learning and teaching context are discussed by many
authors, including: