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You have had a bank account for a few years. Recently you received a letter
from the bank stating that your account is $240 overdrawn and that you will be
charged $70 which will be taken directly from your account. You know that this
information is incorrect.
Write a letter to the bank. Explain what has happened and say what you would
like them to do about it.
You should write at least 150 words.
You do NOT need to write your own address. Begin your letter as follows:
Dear Sir,
Writing
WRITING

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1 0 6
General Training Module
WRITING TASK 2
You should spend about 40 minutes on this task.
As part of a class assigment you have to write about the following topic:
We are becoming increasingly dependent on computers. They are used in business,
hospitals, crime detection and even to fly planes. What things will they be used in the
future? Is this dependence on computers a good thing or should we be more suspicious
of their benefits?
You should write at least 250 words.

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107
Tapescripts
PRACTICE TEST 1
SECTION 1
R = Receptionist
W = Woman
P = Police Officer
R:
Good evening, City Police Station. Can I help you?
W:
Oh hello, I’d like to report a stolen briefcase, please.
Example
R:
Just a minute and I’ll put you through.
Repeat
P:
Lost property. Can I help you?
W:
Oh, yes. I’ve had my briefcase stolen.
P:
OK … I’ll take some details … Tell me what it looks like, first of all.
W:
Well … it’s a soft leather one, you know, not a heavy box-type like a man’s.
P:
Mmm … and how does it close?
W:
It’s got buckles at the front ... two of them They’re gold-plated ones.
Q1
P:
Fine … Was it locked?
W:
No, I’m afraid not.
P:
Never mind. Any distinguishing features?
W:
Pardon?
P:
Any marks or badges on it that make it stand out?
W:
Only the brand name.
P:
And where’s that?
W:
It’s on the back … at the bottom in the left-hand corner. It’s Sagi. Oh and
Q2
there’s a scratch … it’s quite bad but small … directly above the brand
name. I did it recently putting it on my bike.
P:
Right, got that. So, what did you have inside the briefcase?
W:
Well all my papers from college. It’s so frustrating but, thank goodness for
computers, I haven’t lost them completely!
P:
Yes, you’re lucky.
W:
I had my wallet in my pocket so I didn’t lose that but there were also my pens
Q3
which I got for my birthday and a novel I was planning to read on the train.
P:
Right. Where exactly did you lose the briefcase?
W:
Well … I couldn’t believe it. I was standing on the platform … it was right
next to me.
P:
You were holding it?
W:
I’d just put it down on the floor but I could almost feel it beside me. I was
Q4
watching for my tram because sometimes it comes early and then next time I
looked, my briefcase wasn’t there.
P:
And what time was this?
W:
Ah … it was … it must have been about 5.20 … no a bit later. I’d say 5.30
Q5

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108
Practice Test 1
because it was just getting crowded and the train normally comes at about
twenty-five to six.
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P:
Right, if you’ll just give me some personal details ...
W:
Yes.
P:
What name is it?
W:
I’m Mary Prescott.
P:
Can you spell that?
W:
Yes, it’s P-R E-S-C-O-T-T.
Q6
P:
And your address?
W:
Flat 2, 41, Fountain Road, Canterbury.
Qs 7 and 8
P:
Fountain Road.
W:
Yes, number 41.
P:
And have you got a contact telephone number?
W:
Yes, it’s 7-5 double 2-3-9.
P:
7-5-double 239. Fine. One last question — what would you say the value of Q9
your briefcase is?
W:
Including the contents?
P:
Yes, Just a rough estimate is fine.
W:
I’m not sure. Well, the briefcase itself is quite new; I bought it last month for
£40. I suppose about £65. The contents are worth about 20 or 25 pounds at
Q10
least.
P:
That’s fine. Well, if you could come down to the station tomorrow, you can
sign this form and have a look at what we’ve got here.
W:
OK, thanks. 'Bye.
P:
Goodbye.