Annual report

30
Annual Report 
2022

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Data protection tools, guidance and advisory 
services were offered across the IFRC and to 
member National Societies throughout 2022. 
Legal advice was provided to National Societies 
on their own compliance and legal risk manage-
ment work, with a focus on strengthening their 
legal framework and enhancing accountability.
Also in 2022, work was undertaken to support 
the legal structuring of transactions, as well as 
the drafting and negotiation of strategic partner-
ships and alliances making the IFRC the partner 
of choice. Areas supported included the innova-
tive financing portfolio and the setting up of a 
DREF insurance mechanism and Islamic funding 
opportunities. 
Special Representative of the Secretary 
General for COVID-19 Response
Under the overall direction of the Secretary 
General, and working closely with each division, 
the Special Representative of the Secretary 
General for COVID-19 provided IFRC coordination 
in external relations and diplomacy, business 
growth and continuity, risk management, dig-
italization initiatives, global and Movement 
coordination, multi-sectorial initiatives and 
efforts, and lessons learned to prepare for 
future responses. 
The Special Representative advises the Secretary 
General and the senior management team on 
issues and necessary actions related to the 
COVID-19 response globally. 
In 2022, this office engaged in high level diplo-
macy and advocacy to support and complement 
IFRC’s global resource mobilization efforts; 
promoted the role of the IFRC and its members; 
proposed concrete actions with regard to the 
duty of care to staff, volunteers and the commu-
nities they work alongside; examined existing 
policies, rules and procedures, and proposed 
changes to bring greater agility to the organiza-
tion to respond. 
In addition, the Special Representative also 
provided risk management oversight, includ-
ing related to monitoring and performance 
management; ensured challenges are being 
addressed as part of the COVID-19 global 
response, and identified lessons learned and 
knowledge sharing opportunities derived from 
COVID-19 across the IFRC. 
Enterprise Resource Planning 
As part of the IFRC’s Agenda for Renewal pro-
cess, a new Enterprise Resource Planning (ERP) 
platform, called the Our Re@dy project, was 
implemented to improve agility and efficiency in 
day-to-day business activities across five func-
tional workstreams in the organization.
These are Finance, Logistics, Human Resources, 
Strategic Partnerships and Resource Mobilization, 
and Programmes and Operations.
In addition, the ERP was deployed for these 
supporting functions: Digital Transformation, 
Training, Localization and User Satisfaction and 
Planning, Monitoring, Evaluation and Reporting 
and ForeSee.
The goal of the ERP is to enable the flow of infor-
mation so that all the IFRC’s processes become 
connected with up-to-date information - locally 
and globally. More than 20 systems that cur-
rently operate independently will be integrated. 
This will eliminate data duplication and provide 
data integrity with a single source. 
Simply speaking, the ERP will help IFRC staff work 
together in easier and more simple ways, leading 
to improved services and support of the mem-
ber National Societies.
This process is being implemented as part of a 
transformational process in the IFRC’s ways of 
working to create more synergies, agility and 
collaboration. As a result, the organization will 
save time and resources so that more people 
can be reached and helped.
Our Re@dy project will: