4.1.1 Aims of the chapter The aims of this chapter are to:
• introduce a broad survey of information technologies including
hardware, networks and software
• describe the fundamental characteristics of this technology and how it
works, its power and limitations
• balance a concern with the most recent and up-to-date or cutting edge
technologies, and those that are older, well established but still in use.
4.1.2 Learning outcomes By the end of this chapter, and having completed the Essential reading and
activities, you should be able to:
• express a logical understanding of how the technical parts of a
computer-based information system work, their principal structures
and components including contemporary software technologies for
information processing and communications
• demonstrate a good understanding of the significance of history for
understanding contemporary information systems and the concept of
legacy systems
• discuss the evolution of different types of information and
communication technologies (eras) and the extent to which new
technologies have led to changes in the way organisations use
technology and are structured and operate
• explain client–server, enterprise and cloud computing and give
examples of each
• describe the database approach and offer examples of its advantages
over a file-based approach.
4.1.3 Essential reading Laudon, K.C. and J.P. Laudon
Management information systems: managing the digital firm . (Boston; London: Pearson, 2013) thirteenth edition [ISBN
9780273789970 (pbk)] Chapters 5, 6 and 7.
Curtis, G. and D. Cobham
Business information systems: analysis, design and practice . (London: Prentice Hall, 2008) sixth edition [ISBN
9780273713821] Chapters 3, 4, 5, 6 and 8.
