U
NIT
1:
I
NFORMATION
T
ECHNOLOGY
S
YSTEMS
–
S
TRATEGY
,
M
ANAGEMENT AND
I
NFRASTRUCTURE
Pearson BTEC International Level 3 Qualifications in Information Technology –
Specification – Issue 3 – September 2022 © Pearson Education Limited 2022
34
o
instant
messaging
o
podcasts
o
forums.
•
The implications for stakeholders of using and accessing online communities:
o
user experience – ease of use, performance, availability, accessibility
o
meeting needs
o
cost
o
privacy
o
security.
•
The implications for organisations of using and accessing online communities:
o
employee and customer experience – ease of use, performance, availability,
accessibility
o
customer needs
o
cost
o
implementation – timescales, testing
o
replacement or integration
with current systems
o
productivity
o
working practices
o
security.
B3 Using and manipulating data
The processes and implications for organisations and their stakeholders of accessing
and using data and information in digital form.
•
Sources of data:
o
primary
o
secondary.
•
Judging and ensuring the reliability of data.
•
The characteristics and implications of methods of collecting data and opinions:
o
observations
o
survey
o
questionnaire
o
focus groups
o
interview.
•
Reasons for ensuring data accuracy.
•
Methods of ensuring data
accuracy, e.g. verification, validation, automatic error
correction systems.
•
Methods of extracting and sorting data.
•
Numerical and data modelling.
•
Presenting data and results.
•
The characteristics and implications of user interfaces for data collection and
processing systems:
o
ease of use
o
accessibility
o
error reduction
o
intuitiveness.
U
NIT
1:
I
NFORMATION
T
ECHNOLOGY
S
YSTEMS
–
S
TRATEGY
,
M
ANAGEMENT AND
I
NFRASTRUCTURE
Pearson BTEC International Level 3 Qualifications in Information Technology –
Specification – Issue 3 – September 2022 © Pearson Education Limited 2022
35
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