Learning aim B: Develop a plan to use social media in a business to meet requirements B1 Social media planning processes The processes to consider when planning the potential use of social media in a business,
including:
•
the specific business requirements
•
content planning and publishing
•
developing online communities
•
enforcing social media policies.
B2 International business requirements The identification of international business requirements.
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Working with a client to set requirements for the use of social media and the
potential benefits for business when compared to traditional promotion
methods.
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Establishing timescales and responsibilities for the use of social media within a
business.
•
Identifying criteria for measuring the success of the use of social media within a
business.
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Selection of social media websites to use by matching site profiles to
requirements in terms of the way a business will use social media.
•
Identifying targets for the use of social media, number of followers,
‘likes‘ and shares.
B3 Content planning and publishing The process of planning posts and other content to be published on social media
websites, including:
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identifying a target audience (e.g. age, gender, interests, income, location)
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linking type of content to target audience to ensure it is engaging
•
researching keywords and creating keyword strategies to help users
identify content
•
researching the best time to publish content and creating a publishing schedule
(type of content, frequency, day and time).