Innovative capacity-building tools
New and innovative learning tools such as virtual courses, online tutorials and knowledge sharing websites contribute all to knowledge transfer and to a more efficient and responsible allocation of scarce development funds.
Today’s technologies allow a combination of face-to-face and virtual knowl- edge sharing which saves travel (cars, flights and hotels) and results in a low-car- bon approach to capacity development.
The possibility for participation is open to anyone with a computer or smart- phone and average speed Web connection. The rate of growth in connections worldwide and decreasing computer prices is so rapid that what was a limitation only a few years ago, with Web connections by phone and limited Web access, is part of the past. The level of accessibility makes these tools socially inclusive, gen- erating learning opportunities that were not possible before.
However, not all stakeholder groups have access to these technologies and tools. But these tools are not meant to replace traditional face-to-face courses and other capacity-building meetings. Virtual and face-to-face training do not need to compete, and one does not need to replace the other. They complement each other in transferring knowledge to a variety of target groups with different needs and possibilities. Together, virtual and face-to-face training constitute a complete demand-responsive approach and support for capacity development.
Virtual training is cost- and time-effective, as participants may follow contents at different moments and from different places, with some exceptions where con- ferences take place and participation at a given moment is required for all.
Virtual courses
Virtual training facilitates access to updated knowledge contents; an interactive learning process; a group setting which motivates exchange between participants and between participants and trainers; and the permanent guidance given by qual- ified trainers, tutors and technical support.
Today’s platforms for virtual learning comprise a variety of tools, which include video, facilities for group conferences where speech and documents can be shared and worked on together, online forums, library, calendar, comments and others, all in a user-friendly design.
Even though many training materials are available, this does not mean they are ready to be used directly in virtual courses. The way messages are given, con- tents and examples presented, questions raised, and participants are guided along virtual courses needs careful editing by specialists in virtual education and com- munication.
Virtual courses usually integrate (not necessarily all of the following):
A clear guide showing course methodology and platform functioning, including FAQs
Contents organized in modules (usually two weeks per module
Videos where trainers address participants
Other types of video and presentation
At least one forum per module where all participants are expected to
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