Improve Your Communication Skills, 2nd Edition



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Improve Your Communication Skills Present with Confidence; Write with Style; Learn Skills of Persuasion ( PDFDrive )




Improve your
Communication
Skills
( c) 2011 Kogan Page L imited, All Rights Reserved.


Alan Barker | Revised Second Edition
Improve your 
Communication 
Skills
( c) 2011 Kogan Page L imited, All Rights Reserved.


Publisher’s note
Every possible effort has been made to ensure that the information contained in 
this book is accurate at the time of going to press, and the publishers and author 
cannot accept responsibility for any errors or omissions, however caused. No 
responsibility for loss or damage occasioned to any person acting, or refraining 
from action, as a result of the material in this publication can be accepted by the 
editor, the publisher or the author.
First published 2000
Second edition 2006
Reprinted 2007 (twice)
Revised second edition 2010
Apart from any fair dealing for the purposes of research or private study, or 
criticism or review, as permitted under the Copyright, Designs and Patents Act 
1988, this publication may only be reproduced, stored or transmitted, in any form 
or by any means, with the prior permission in writing of the publishers, or in the 
case of reprographic reproduction in accordance with the terms and licences 
issued by the CLA. Enquiries concerning reproduction outside these terms should 
be sent to the publishers at the undermentioned addresses:
120 Pentonville Road 
525 South 4th Street, #241 
4737/23 Ansari Road
London N1 9jN 
Philadelphia PA 19147 
Daryaganj
United Kingdom 
USA 
New Delhi 110002
www.koganpage.com 
India
© Alan Barker 2000, 2006, 2010
The right of Alan Barker to be identified as the author of this work has been 
asserted by him in accordance with the Copyright, Designs and Patents Act 1988.
ISBN 978 0 7494 5627 6
E-ISBN 978 0 7494 5911 6
The views expressed in this book are those of the author, and are not necessarily 
the same as those of Times Newspapers Ltd. 

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