IS1060 Introduction to information systems
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example might be an order for goods as an input, and instructions to the
warehouse to dispatch them as output (plus perhaps an instruction to the
factory to make some more).
Overseeing this process to check that it operates correctly will be some
form of
control mechanism
. Such controls are based on feedback
– either positive or negative. Within the computer component of an
information system, this control activity is one of the tasks of software, but
it must be remembered that information systems are more than computers
and that control activity (processing feedback) will also be undertaken by
people.
Control issues are discussed in more detail in Chapter 9 of Curtis
and Cobham (2008).
3.3.1 Information systems
Reading activity
Read Sections 1.1 and 1.2, Chapter 1 of Laudon and Laudon (2013).
You are also recommended to read Chapter 1 of Avgerou and Cornford (1998).
Information systems are purposive systems. They are established for
reasons and have objectives or goals, designed or established to achieve
some stated end. In the case of computer-based information systems, the
stated end will generally be to satisfy the information requirements of
particular people or classes of people – for example, bank managers or
bank customers. At a higher level we could say that information systems
are established to serve the overall strategy of an organisation – to help it
do what it wants or chooses to do.
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