Chapter 1: Information systems as a topic of study
17
Remember, it is important to check the VLE for:
• up-to-date information on examination
and assessment arrangements
for this course
• where available, past examination papers and
Examiners’ commentaries
for the course which give advice on how each question might best be
answered.
1.14 Glossary of abbreviations
In this area of study, as in many others, you will
find that people use many
acronyms and abbreviations. The following are the ones that we have used
in this guide; you will undoubtedly come across others in the course of
your reading and we have left some space for you to add them to this list.
ALU
arithmetic and logic unit
ATM
automatic teller machine
CAD
computer-aided design
CAM
computer-aided
manufacturing
CASE
computer-aided software engineering
CD
compact disc
CIM
computer-integrated manufacturing
CIO
chief information officer
COTSS commercial off the shelf software
CPU
central processing unit
CRM
customer relationship management
DBMS
database management system
DSS
decision support system
DVD
digital versatile disk
EIS
executive information system
ERM
entity–relationship model
ERP
enterprise
resource planning
ESS
executive support system
FTP
file transfer protocol
GUI
graphical user interface
HTML
hypertext mark-up language
HTTP
hypertext transport protocol
HTTPS hypertext transfer protocol secure
IaaS
infrastructure as a service
ICT
information and communication technology
IP
intellectual
property
IP
internet protocol (see also TCP/IP)
IPR
intellectual property rights
IS
information system
ISP
internet service provider
IS1060 Introduction to information systems
18
IT
information technology
kB (K)
kilobyte
KMS
knowledge management system
KWS
knowledge work system
LAN
local area network
mB (M) megabyte
MRPII
manufacturing
resource planning II
NGO
non-governmental organisation
OIS
office information system
RAIDs
redundant arrays of inexpensive disks
RAM
random access memory
RFID
radio frequency identification
ROM
read-only memory
SaaS
software as a service
SAN
storage area network
SCM
supply
chain management
TCP/IP transmission control protocol/internet protocol
TPS
transaction processing system
UML
unified modeling language
VLE
virtual learning environment
VLSI
very large-scale integrated circuits
VOIP
voice over IP (internet protocol, see above)
VPN
virtual private network
WAN
wide area network
WIMP
window, icon, mouse,
pull-down menu
Information systems is a subject with a lot of jargon, and a lot of
abbreviations and three letter acronyms (TLAs). Further abbreviations and
acronyms will undoubtedly be found during your study and we advise you
to keep an updated list.
Chapter 2: Preparing for the project work
19
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