Chapter 2. Process management of enterprises ................................................................ 37
2.1. Present management system in enterprises .............................................................. 37
2.2. Essential of business-processes management ........................................................... 40
2.3. Types of processes management .............................................................................. 43
Summary .......................................................................................................................... 50
Questions for review ........................................................................................................ 50
Chapter 3. Internal and external surroundings of business-processes ........................... 52
3.1. The need to supports of entrepreneurs ..................................................................... 52
3.2. Government support programs of small entrepreneurship ....................................... 55
3.3. Internal and external environment of business-processes ........................................ 59
Summary ......................................................................................................................... 61
Questions for review ....................................................................................................... 61
Chapter 4. Reengineering of business-processes ............................................................... 62
4.1. Essential and need of reengineering ......................................................................... 62
4.2. Types of reengineering and the main implementation busness-processes ............... 65
4.3. Organization of business-processes reengineering .................................................. 69
Summary ......................................................................................................................... 73
Questions for review ....................................................................................................... 74
