Reference Material: English for Modern Business By Ketteley and Thompson
Write Better,Speak Better, By Readers Digest
2. Oral Communication Course Structure: Lectures: 3 / Labs: 0 Credit Hours: 3 Prerequisites: Functional English
Objectives:
Course Outline: Introduction to Oral Communication and its Application: Communicating at
Work, Communication in Process, Communication in Organization, Oral
Presentation and Oral Reports, Presentation: Face to Face Information
Gathering, Communicating non verbally, Types of Non Verbal
Communication, Developing good listening habits, Listening Barriers,
Active listening Techniques, Oral Communication/Planning Business
Communications, Short Talks and Presentation Types of Short
Presentation/Modes of Delivering the Speech, Guidelines for presenting
the speech, Oral Communication / Delivering Business Presentations, The
Long Presentation & the Purpose of Presentations: Analyzing your
audience, Parts of presentations, Verbal Visual supporting Materials,
Conducting successful interviews, meetings and conferences, Types of
Interviews, Leading Group and holding Successful conferences,
Techniques for participation in a meeting, Small group communication and
Decision making, Use and values of small groups in effective organization,
Basic problem solving procedure, Employment communication,
Responsibilities of the interviewee, Responsibilities of the interviewer,
