Mutabar gaybullayevna writing skills

Mentioning negative consequences: 
I'm afraid that…
Unfortunately,
Expressing Dissatisfaction: 
It is not acceptable to / that
I am not at all pleased that
I am disappointed because
Demanding action: 
I suggest that you replace the item
I therefore suggest that I be given a full refund
I would be grateful if my money was refunded
I would be grateful if you could give me a full refund
I would like to request that
To resolve the problem, I would appreciate it if you could
Ending the letter: 
I look forward to hearing from you
I look forward to receiving a full refund
I look forward to receiving a replacement
I look forward to receiving your explanation
I look forward to your reply and a resolution to my problem

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OLIMOVA MUTABAR GAYBULLAYEVNA 
7
LETTER WRITING EXERCISES 
1. I / complain / in /am / about /writing /to / order
2. with/ dissatisfaction/ I/ to /express/ my/ am /writing
3. extremely/ that/ with/ I/ the/ received /am/ dissatisfied/ service/ I/ .
4. like / draw /first/ to/ thing/ attention/ The / I/ would/ your/ to/ is
5. all / am/ at/ pleased /I/ not/ that
6. am / disappointed/ I / because
7. the/ replace / you/ I /suggest/ that / item
8. suggest/ a full/ I/ therefore / that/ be/ given/ I/ refund
9. was/ be/ if/ grateful/ I /would/ money/ my / refunded
10. I /would /be/ grateful/ if/ you /could /give /me /a full /refund
11. problem/ you/ if/ appreciate/ To/ I / resolve/ the / would/ it/ could
12. hearing /forward/ I/ look/ from /to/ you
13. forward/ look/ I/ to/ a full / receiving/ refund
14. receiving/ forward / I/ to / look / a replacement
15. forward/ I / receiving/ look/ to/ explanation/ your
16. my/ I /look /forward/ to/ your/ reply/ and/ to/ a resolution/ problem