25¢ call connection fee plus 42.5c per 30 second block or part
SMS
Standard charges for text messages (SMS) apply. The terms and conditions for SMS are set out in Part E – SMS Messages and Email of the Telstra Mobile section of Our Customer Terms.
27.31If you are connected to a Share Go Business MBB Plan with a Telstra Data Default Voice Plan and have a Capable Device with voice capability, you can make free and untimed national calls in Australia to other eligible Telstra Mobile Broadband Business or Mobile services on the same account as your Share Go Business MBB Plan.
27.32Free Intra-account calls do not apply to video calls, international calls or international roaming calls. Our FairPlay Policy applies. Our FairPlay Policy is set out in Part A - General of the Telstra Mobile Section of Our Customer Terms.
MRO Bonus
27.33You may be eligible to receive a MRO bonus on your bill each month (Go PlanMRO Bonus) if you:
(b)on the same day that you connect to your Go Business MBB Plan, you purchase an Eligible Capable Device on a MRO as per the terms and conditions as set out in Part C – Special Promotions of the Telstra Mobile Section of Our Customer Terms.
27.34An Eligible Capable Device is any Telstra-certified USB dongle, Wi-Fi hotspot, mobile gateway, SIM-ready tablet or SIM-ready laptop that we designate as an eligible Capable Device from time to time.
27.35If your Go Business MBB Plan is cancelled or you cancel your MRO, you will no longer be entitled to a Go Plan MRO Bonus and you must pay back the remaining repayments on your MRO. The amount of the Go Plan MRO Bonus varies according to the value of your Go Business MBB Plan and the selected Eligible Capable Device.
27.36At the end of your Go Business MBB Plan contract term your Go Plan MRO Bonus will expire.
27.37If you increase your minimum monthly charge your Go Plan MRO Bonus will continue to be calculated according to your original minimum monthly charge.
27.38Your Go Plan MRO Bonus is not compatible with any All-4-Biz Loyalty Bonus.
Mobile Data Usage Meter Notices – Go Business MBB Plans
27.39Go Business MBB Plans can access the Mobile Data Usage Meter (MDUM) services. By default, MDUM usage SMS alerts will be sent to each eligible service on the account via SMS when the MDUM estimates that data usage has reached 50%, 85% or 100% of the individual monthly allowance. To receive a MDUM usage SMS alert your Capable Device must be able to receive SMS messages. If your device doesn’t support SMS, you can change your default MDUM notifications to Email once you register for Telstra Online Services (visit telstra.com/business/mdum for more info). If you have a Shared Go Business MBB Plan, you can also setup Email alerts to notify the nominated account holder if the MDUM estimates that account level usage for all eligible shared services on the account has reached 50%, 85% or 100%.
27.40Use of the MDUM services is subject to the terms and conditions set out in Part G (Data Services) of the Telstra Mobiles section of Our Customer Terms.
Changing your Go Business MBB Plan
27.41We may allow you to change your minimum monthly charge or move to another type of Go Business MBB Plan during your minimum term. If we do, the terms in the table below will apply. If you move a service from a Share Go Business MBB Plan to a Non-Share Go Business MBB Plan that service will no longer contribute to your Shared Monthly Data Allowance.
If you move to the same type of Go Business MBB Plan (e.g. Share to Share or Non-Share to Non- Share) with the same minimum term and a higher monthly charge.
You will not need to restart your minimum term. You can also move back to your original plan value without paying an early termination charge.
If you move to the same type of Go Business MBB Plan (with the same minimum term and a lower monthly charge).
If you move from a 24 month Go Business MBB Plan to the same type of Go Business MBB Plan with a 12 month minimum term or vice versa
You will need to restart your minimum term and, if you have more than 60 days remaining in your contract term, you will also need to pay an early termination charge and the balance of your MRO charge (if applicable).
If you move from a 12 or 24 month Go Business MBB Plan to the same type of Go Business MBB Plan on a casual month to month term
You will need to pay an early termination charge.
If you move to different type of Go Business MBB Plan (Share to Non-Share or Non-Share to Share)
You will need to restart your minimum term and pay an early termination charge.
Cancelling your Go Business MBB Plan and Early Termination Charge (ETC)
27.42You may cancel your Go Business MBB Plan at any time and your minimum monthly charge will be pro-rated based on the number of days remaining in that month.