Risk and issue processes The concepts and processes of the risk management process.
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The purpose of risk and issue management:
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avoiding ‘crisis management’
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improving the probability of success and increasing competitive advantage.
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A risk is a future event that could adversely impact on the project processes
or outcome, and an issue is a current event that is adversely or positively
impacting on the project process(es) or outcome.
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The risk or issue severity = probability of occurrence × expected impact on the
project, e.g. on the customer’s requirements, delivery to time and to budget.
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Risks and issues should be assessed throughout the delivery of the project and
medium, high and extreme severity risks and issues should be managed.
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Management (monitoring and control) of risks and issues (mitigation), including:
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identification and severity of risks and issues during the project
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prevention to eliminate the threat of a risk occurring
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reduction to reduce the likelihood of a risk occurring or to reduce the impact of
a risk or issue
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acceptance to do nothing about a risk or issue or transference to transfer the
risk to a third party, e.g. a cloud service provider.
Execution and management processes for a project The implication of the execution phase requires the management of processes through
the project to ensure success of the project and to manage the project’s resources and
to avoid chaos during the project.
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Processes to manage throughout the execution phase, including:
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time, e.g. a process for recording time against tasks, timesheets, updated
project plans
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cost, e.g. identify each cost in the project, expenses, keep a central record
of costs
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quality, e.g. set quality targets, define how to measure quality, report on the
quality level
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change, e.g. requests for change, evaluate the feasibility, manage the approval
of change
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risks and issues, e.g. slippage of time or quality of work
o
acceptance, e.g. facilitate testing, document the results, request acceptance
and approval.