(f) Postgraduate Medical Deans, Specialty Advisors, College
Tutors, Regional Advisors
The role of the Postgraduate Medical Deans is in a transitional
phase but within it there may be an opportunity for
developments in ways which could assist with some of the
problems of stressed and sick doctors. Postgraduate Deans will
have many points of contact with trainees and with all bodies
affecting trainees and could have a pivotal responsibility in their
welfare. In anaesthesia the network of Specialty Advisors,
SECTION V - STRESS SUPPORT
21
College Tutors and Regional Advisors have obviously also a close
involvement and liaison with trainees and through them with the
staff of many hospitals.
These roles, while primarily involved with training, have
therefore, considerable potential for helping with the early
identification of problems, in particular with stress related
disorders in trainees. It seems clear that the origins of stress-
related disorders in doctors often lie in the early part of their
careers. Postgraduate Deans should check that Trusts do
everything in their power to give doctors in training an
environment in which they can learn successfully, including
support in coping with the stresses of their clinical
responsibilities.
(g) National Counselling Service for Sick Doctors (NCSSD)
The NCSSD was set up in 1986 as an independent body to provide
a non-coercive advisory service to any doctor in the United
Kingdom who is unable, for mental or physical reasons to
perform his work adequately. Most doctors who fall ill in ways
which impair their fitness to practice are aware of the problem
and take appropriate steps. A minority, through lack of insight
or for other reasons, continue to work in the face of serious
difficulties. The primary aim of the NCSSD is to persuade
doctors in need of help to seek appropriate treatment.
The NCSSD provides a service for all doctors, equivalent to the
Association’s Sick Doctor Scheme for anaesthetists. If a doctor
is concerned about his health or that of a colleague and wishes to
seek advice from the Counselling service this can be accessed via
a National Contact Point. They are then given the name of a
national adviser who will be a senior member of the same
specialty as the ‘sick doctor’. The Adviser verifies the nature of
the problem and may then decide to recruit appropriate help as a
counsellor. Once a counsellor has taken on the sick doctor, the
Adviser will withdraw and the care of the sick doctor will revert
to a normal confidential patient/doctor relationship. No
permanent records are kept of the transactions. If the sick
doctor refuses the proffered help the referring colleague is
informed and the matter, so far as the NCSSD is concerned, is
closed.
SECTION V - STRESS SUPPORT
22
Unfortunately the NCSSD is not as widely known as it deserves
and so far the service has not been used as widely as hoped.
(h) General Medical Council
Use of the support mechanisms discussed so far has been largely
dependent on self referral or voluntary utilisation. The list is not
exhaustive or exclusive. The other very important body and the
one with statutory powers is the General Medical Council. Most
problems can be resolved without recourse to the GMC but an
understanding of its role is appropriate.
There is evidently a widespread reluctance to refer cases to the
GMC though those familiar with the GMC believe that it
performs its statutory functions with skill and humanity.
However, the GMC’s association with maintaining standards and
its disciplinary role make it, for the majority of the medical
profession, a remote and possibly somewhat frightening body
with the power of depriving doctors of their livelihood. Thus
doctors may fear that in reporting a colleague to the GMC, this
may endanger their employment.
It is necessary for the GMC to differentiate between the doctor
who is ill and the doctor who is incompetent. The GMC health
procedures can achieve very satisfactory outcomes, but referrals
to them by colleagues are few.
Medical practitioners are licensed by the GMC under the Medical
Act of 1993. Under Section 37 of the Act, if the fitness to
practise of any doctor whether fully or provisionally registered or
with limited registration ‘is judged by the Health Committee to be
seriously impaired by reason of his physical or mental condition’,
the GMC can direct the suspension of registration or conditional
registration of the doctor involved. Doctors may appeal against
directions for erasure, suspension or conditional registration, but
Section 38 (1) provides that the professional conduct and health
committees have the power to order immediate suspension
pending appeal if the decision was erasure or suspension ‘if
satisfied that to do so is necessary for the protection of members
of the public or would be in the best interests of that person’
(that is the doctor).
SECTION V - STRESS SUPPORT
23
A recent amendment to the Medical Act means that the
practitioner may now be referred to the GMC Performance
Committee which will review practices so far below par as to put
patients’ safety at risk. In the same way, investigations of this
Committee could lead to a doctor’s name being erased from the
register, suspended from the register or registration being
permitted to continue only on stated conditions.
The GMC procedure begins with a preliminary screening followed
by an assessment of performance, remedial action, reassessment
and finally referral to the professional performance committee.
A panel of two anaesthetists and one lay person will be involved
in the investigation of the complaint and will make a report after
the assessment of performance.
3.
Conclusion
Doctors have a responsibility to minimise stress in the work place
though the doctor’s health is basically the responsibility of the doctor
himself. The provision of medical services for sick doctors is a safety
net. The importance of a good general practitioner is fundamental
and the advice to consult with them and be treated through them
cannot be overemphasised. Self treatment and self prescription are
unwise. Most of the mechanisms which are presented as providing
support for sick doctors start from the initial purpose of ensuring
patient safety. If all else fails, the doctor whose performance is
impaired by health and related problems can be reported to the
appropriate authorities and ultimately referred to the GMC.
The current and continuing structural changes in the NHS make this
advice all the more important. Doctors still have the opportunity to
be, to some extent, self regulatory.
The behaviour of doctors over many years has largely dictated the
way in which they respond to the stress which is inherent in their
work and which can lead to breakdown and ill health. It is
acknowledged that the example and expectations of senior doctors
must influence the behaviour of their juniors and students and that
peer group pressures are of great significance. In particular, the way
that doctors’ work is organised is a main cause both of stress and of
their ‘denial of sickness’ behaviour.
SECTION V - STRESS SUPPORT
24
There is much less flexibility in the way an anaesthetist’s work is
organised than is usually the case for other specialties. Operating lists
are difficult to rearrange and doctors are conscious that if they take
time off because of illness or any other cause, colleagues whose
workload is already onerous will have to cover for them.
Ways of dealing with these problems have to be devised. Some
directorates manage this situation in an exemplary manner. The
Association of Anaesthetists of Great Britain and Ireland can provide
confidential guidance in all these matters.
APPENDIX 1 - VOLUNTARY AGENCIES
25
APPENDIX 1 - VOLUNTARY AGENCIES
1. The Sick Doctor Scheme, Association of Anaesthetists of Great
Britain and Ireland.
Confidential access at:
The Association of Anaesthetists of Great Britain and Ireland,
9 Bedford Square,
LONDON WC1B 3RA.
Tel: 0171 631 1650 (0900 to 1730).
2.
The National Counselling Service for Sick Doctors
National telephone contact point on 0171 935 5982.
Further information from:
The Chairman, National Management Committee,
National Counselling and Welfare Service for Sick Doctors,
1 Park Square West,
LONDON NW1 4LJ.
3.
Drinkline (National Alcohol Helpline) 0345 320202
4.
Sick Doctor’s Trust (helpline for addicted physicians) 01252
345163
5.
Local services, Church support.
6.
Work based support: Occupational Health Services
7. Saneline 0171 724 8000
8. Support for Re-training.
The General Medical Council aims to work with the co - operation of
doctors, to encourage remedial action and rehabilitation. 0171 915
3642.
9.
British Medical Association Stress Counselling Service for
Doctors.
0645 200169. This is a 24 hour a day all the year round service.
REFERENCES
26
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Friedman, M., Roseman, RH. Type A behaviour pattern: Its
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Caplan, RP. Stress, Anxiety and Depression in hospital consultants,
general practitioners and senior health service managers. British
Medical Journal 1994; 304: 1261-1263
4.
Linkman Conference, Association of Anaesthetists of Great Britain
and Ireland 1995, Birmingham.
5.
Dickson, DE. Stress. Anaesthesia (Ed) 1996; 51: 523-4.
6.
Seeley, HF., The practice of Anaesthesia - a stressor for the middle
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360-2.
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Burke, RJ. Occupational and life stress and family: conceptual
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