5. Closing. - asking for a response within a reasonable time - for example two weeks or 10 business days.
- attaching a copy of any supporting relevant documentation such as a receipt or an invoice.
Tips for writing an effective complaint letter 1. Address your letter to a specific person. Letters addressed to Dear Sir or Madam or To Whom It
May Concern are not so effective, and will likely not reach the right person. Call ahead and ask for
the name of the manager and his/her administrative assistant. Writing to the assistant may ensure
your letter reaches the manager.
2. The tone of complaint letters should not be aggressive or insulting.
3. A complaint letter is short and to the point and includes documentation.
4. Type your letter if possible. If it is handwritten, make sure it is neat and easy to read.
5. Include all documents regarding your problem. Be sure to send copies, not originals.
6. Keep a copy of the letter for your records.
Welcome to Mr Aslanov’s CEFR Lessons – Letter Writing – Level B2 / C1 Get guaranteed intensive CEFR / IELTS courses with us!!! Call and join our team now: + 998 94 633 32 30 Telegram Channel: @FunEnglishwithme Sample Letter Analysis You should spend about 20 minutes on this task. You have bought a washing machine. First you found that the machine did not work prop- erty, and you had it changed. Then you found that the new one seriously entangled the clothes. Write to the manager of the company to complain about it. You should write at least 150 words.
