Participation and leadership in small groups, Effective group participation,
Effective group leadership, Old communication/methods of dictating
techniques, Communication and telephone, Communicating effectively in
international business, Non verbal communication in international
business, Training needs in international business, Criteria for
communicating effectively
Reference Material: Business communication principles and applications by C.Glen Pearce,
rossfi Steven P. Golden
Communication for result by Cheryl Hamilton, Cordell Parker, Doyle D.
Smith
