outskirts of towns and cities, often situated in out-of-town retail zones with their own car parks and other local facilities.
PART 4 Read the text. For questions 1-5, choose the correct option (A-D). MOBILE PHONE MANNERS Do you find the use of mobile phones in public places hugely annoying? Then you're not alone. After asking a group of friends their opinion on mobile phone manners, absolutely all of them agreed that other people's mobile phone manners were incredibly poor. However, they felt their own behaviour was totally fine. Clearly, it makes sense to have a few basic rules. I was travelling on a train recently when another passenger decided to turn his phone on and make some business calls. Every time the signal went, he shouted 'Hello?!' in an increasingly loud voice, which just made him sound stupid! It's better to hang up and call the other person back later. The whole reason for phoning is to communicate after all. And of course, never call from certain locations, such as the bathroom! One shop assistant appeared in a national newspaper after refusing to serve a customer who was talking on her mobile phone. Despite receiving a lot of support, the man lost his job, after all, customers don't have to make conversation. It was bad manners, though, to carry on talking, and giving your full attention to people in front of you is a simple sign of respect. You should also switch your phone off before you enter a meeting. If not, you'll want to read your messages. It doesn't make you look important, just disrespectful. Finally, we all love selfies, but there are a few times when we should give them up. For example, never take out your selfie stick during a wedding, when you should be focused on the happy couple. As a basic rule, don't go for that photo opportunity if it would hurt other people's feelings.