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However , after that we experienced a number of  problems. I purchased a meat mincer only a month ago,  but


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MAJMUA 3-KURS 2023-2024 (2)

However
, after that we experienced a number of 
problems.
I purchased a meat mincer only a month ago, 
but
the switch button does not function properly. 
I purchased a meat mincer only a month ago. 
However,
the switch button does not function properly. 
Although
I purchased a meat mincer only a month ago, the switch button does not function properly. 
In spite of the fact that
I purchased a meat mincer only a month ago, the switch button does not 
function properly. 
FIRST COMPLAINT: 
Firstly
First of all
The first problem is / was
My first complaint is
My first concern is
The first thing I would like to draw your attention to is
FURTHER COMPLAINTS: 
Secondly 
Also
In addition
In addition to this
Added to this
…… is / was also unsatisfactory / unacceptable
Not only ……, but also
To make matters worse,
Furthermore
 
EXERCISES: 
TASK 1. Put the words in order to make complaint letter phrases. 
1. I / complain / in /am / about /writing /to / order
2. with/ dissatisfaction/ I/ to /express/ my/ am /writing
3. extremely/ that/ with/ I/ the/ received /am/ dissatisfied/ service/ I/ .
4. like / draw /first/ to/ thing/ attention/ The / I/ would/ your/ to/ is
5. all / am/ at/ pleased /I/ not/ that
6. am / disappointed/ I / because


39 
7. the/ replace / you/ I /suggest/ that / item
8. suggest/ a full/ I/ therefore / that/ be/ given/ I/ refund
9. was/ be/ if/ grateful/ I /would/ money/ my / refunded
10. I /would /be/ grateful/ if/ you /could /give /me /a full /refund
11. problem/ you/ if/ appreciate/ To/ I / resolve/ the / would/ it/ could
12. hearing /forward/ I/ look/ from /to/ you
13. forward/ look/ I/ to/ a full / receiving/ refund
14. receiving/ forward / I/ to / look / a replacement
15. forward/ I / receiving/ look/ to/ explanation/ your
16. my/ I /look /forward/ to/ your/ reply/ and/ to/ a resolution/ problem

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