Quality Standards for Diabetes Care Toolkit



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Basic care, self-management and education




Standard 1


People with diabetes should receive high quality structured self-management education that is tailored to their individual and cultural needs. They and their families/whānau should be informed of, and provided with, support services and resources that are appropriate and locally available.
Key practice points

Structured diabetes education is a critical component of diabetes care.

There is no strong evidence for any particular approach to structured diabetes education over another. Therefore, it is important to consider the outcomes that are desirable for the population being treated and to consider whether the trial data support the delivery of those outcomes for that population. Content and delivery is then tailored to local need.

Adequate resources should be funded and in place to provide structured diabetes education.

Integral to any self-management programme, particularly group programmes, is that they are culturally appropriate. People with diabetes should have access to self-management support which is relevant to the ethnicity they identify with.

Read this standard in conjunction with the equality and diversity section in the Introduction to the Toolkit.




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