Questions 1-10 Complete the table below. Write one word and / or a number

LISTENING PART 3
You will hear a university tutor talking to two social science students about 
a project they are doing on the impact of technology on people’s working 
lives.
Now listen carefully and answer questions 21 to 26.
Tutor:
OK Kiara and Finn. Can you tell me how your project is going? Your 
general topic was the future of work, wasn’t it?
Finn:
Yes. We’ve read a lot of articles on it. Some were more interesting 
than others. There were a couple of writers that just made some strong 
statements without really backing them up.
Kiara:
The problem is, it’s such a big topic. Some of the articles were 
aimed at graduates, and some of them were targeting people who’ve 
been in work for years. We should’ve narrowed down our topic before we 
started searching.
Finn:
But anyway, the focus was always the changing nature of jobs – 
how it’s all happening so quickly.
Kiara:
Exactly. Every single article said we can forget the way things used 
to happen – like you started out as an apprentice, and then you stayed in 
the same company for years. That’s over.
Tutor:
I see that you’ve highlighted ‘job title’ in your notes. Why’s that?
Kiara:
I think for some people, a job title used to define them. It was their 
identity. They worked their way up from the bottom, and eventually, one 
day they became ‘Manager’ or ‘Head of Department’. And even in their 
social circle, outside of work, they wanted other people to know how 
long they’d been in a job.
Tutor: 
And now?
Kiara:
It looks like we’re moving away from the term ‘job title’. So, you 
know, instead, a lot of businesses are hiring people to ‘work on a project 
done’ or ‘lead a team’. But the contracts are temporary.
Tutor: 
Finn – do you think that’s a big issue for young people?
Finn:
Having to move on once a project’s finished? Not necessarily. It can 
be interesting to work in different places. People aren’t always looking 
for a job that pays really well – it’s more about gaining experience and 
creating a network. 
Tutor:
So money’s not important?
Finn:
Well, I haven’t started work myself, but according to all the articles I 
read, it’s more about the different rates of pay. If you have a good salary, 
you probably have enough to enjoy life, but if you’re only earning the 
minimum wage – how do you get by? That’s my biggest worry.
Kiara:
I looked at that Richards-Greeves survey on work-life balance.
Tutor: 
Oh good.
Kiara:
Only 48% of people believe that their work-life balance will 
improve.
Tutor:
Is that a statistic that surprises you?
Kiara:
It’s hard to say. I wonder what the survey actually asked? Was it 
just ‘Will your work-life balance improve’ or did the interviewers break 
that down? I mean, did they actually ask the people who took part, ‘Do 
you enjoy spending more time at work than home?’
Tutor:
Good point. See if you can find out more. Um, Finn, what else have 
you been researching?
Finn: 
Learning new skills. The general view is that employers are just 
going to want their workers to constantly upskill. And apparently, 
employers will expect them to attend courses at weekends or after 
work – not as part of the working day.
Tutor:
I don’t think that’s a bad thing. As long as the company pays for it. 
Finn:
And think about it, if you were smart, you’d study things that would 
help you if you had to change companies.
Kiara:
I hadn’t thought about that. Yes, good thinking. 
Tutor:
What about mobile technology? How might employees be affected 
now that phones and tablets make it possible to stay connected to work 
at all times?
Finn:
It’s great. You can use mobile technology - your device - to work 
where you like – on the way to class or the office.
Kiara:
The media often focusses on the negatives, but as far as I’m 
concerned, having a tablet I can carry with me means I can manage my 
studies and my family commitments more easily. I actually think that in 
the future, mobile technology will reduce employees’ stress.
Now listen and answer questions 27 to 30.
Tutor:
So, let’s focus on the impact of artificial intelligence on jobs. To 
what extent do you think it’ll help people in their professions, or be a 
threat?
Finn:
I was reading about architects using AI in the future. The writer was 
saying that one day, architects will use holograms. Then their clients 
could see a three-dimensional house rather than just looking at a
flat plan.
Kiara:
As soon as one architect starts to use AI, all the rival architects in 
the same area will have to use AI too. That’s the only way they’ll manage 
to keep their clients. 
Finn:
True. How about doctors? Imagine if they had to give urgent 
medical attention to someone, but they weren’t qualified to do it? A 
hospital specialist could use AI and virtual reality to guide a doctor 
through, like, a complex procedure.
Kiara:
Yes, in an emergency situation, AI could really make the difference. 
Q15 
Q16 
Q17 
Q18 
Q19 
Q20 
Q21 
Q22 
Q23 
Q24 
Q25 
Q26 
Q27 
Q28 
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18
IELTS Trainer 2
Tests 1–6 audioscripts © Cambridge University Press and UCLES 2019
Finn:
And what about the law?
Kiara:
Well the lawyers I know are always anxious about the amount of 
work they have to get through. But AI could help them with a whole lot of 
routine tasks, and that should make some of that anxiety go away. 
Finn:
Yes, it probably could. Also – if you’re a sports referee – that could 
be a job that’s aff ected.
Tutor:
In what way?
Finn:
Using AI would mean there were no mistakes. It would know for 
sure if a ball was out, for example.
Kiara:
And you can’t accuse AI of bias.
Finn:
No.
Kiara:
I can imagine that, one day, AI might do away with the need for 
human referees.
Finn:
I think so too.
Tutor:
All right, let’s move... 
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