Questions 1-10 Complete the table below. Write one word and / or a number

27…………….
that will be helpful every day. 
The BQR Group says that staff should make use of 
28…………….
each week. 
Having 
29…………….
is motivating for staff, according to Business 
Guide. 
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Provide detailed feedback about any changes that you decide to make 
Allow staff to have 
30…………….
to ensure continued participation. 
Listening Part 4
Questions 31 – 37 
Complete the notes below. 
Write 
ONE WORD ONLY
 for each answer 
Drinking Water 
Introduction 
•
Drinking water is essential for human life.
•
The ‘8 glasses a day’ rule is a myth, except for the 
31
……………… . 
Some effects of water on the body 
•
Drinking before 
32
……………… may assist weight loss. 
•
Dr. Amaldi’s study shows that water speeds up 
33
……………… 
•
A US research study showed that dehydrated bodies cannot control
34
……………… so well 
•
There is no evidence that drinking water results in better 
35
……………… 
The brain 
•
Women who drank lots of water had fewer 
36
……………… 
•
Men suffered more 
37
……………… with insufficient water. 
Questions 38 – 40 
Complete the summary below. 
Write 
ONE WORD ONLY
 for each answer. 
Too much water? 
Drinking too much water is not a common problem. Australian research has shown that people 
have difficulty 
38……………………………
when they have drunk enough. But occasionally 
people have become sick from too much water, particularly groups of