Rapidly Expanding Access to Care for hiv in Tanah Papua (reach) 2012 2016


Annex 13: REACH monitoring structure and resourcing



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Annex 13: REACH monitoring structure and resourcing


Figure 10 is a simplified depiction of the REACH monitoring design.

Figure 10: Simplified depiction of REACH monitoring system



A13.1 Staffing for the monitoring system

The Monitoring system will be designed by a specialist Operational Research and Monitoring Advisor who will also be hired to oversee these functions over the life of the program. The Advisor, contracted to work with the program for regular, scheduled periods, will conduct analysis of program data on a biannual basis. The Operational Research and Monitoring Manager will provide day-to-day oversight. CHAI will appoint a program analyst and a data mentor in each province as well as an monitoring and evaluation (M&E) specialist in Jakarta. The program analyst in Papua is responsible for regional analysis for the two Papuan provinces. In addition, there will be program analysts and data mentors in every CoE. Much of the raw data will be provided by data managers at the puskesmas level68.

The M&E specialist in Jakarta is responsible for:


  • Collating training materials for REACH data management and data analysis staff

  • Consulting with provincial staff, AusAID and the AIDS Sub Directorate to select external reporting indicators, prioritising standardised indicators used by existing partners where appropriate

  • Analysis and feedback to program managers of data from the supply chain, policy and operational research components of REACH

  • Reporting on all four program elements to REACH partners, including AusAID and GoI

  • Overseeing training in the Papuan provinces

The provincial data mentors are responsible for:

  • Training of CoE data mentors in data management

  • Ongoing mentoring of CoE data mentors

  • Collation and management of data from all CoE in their province, provision of these data to program analysts, PHOs and DHOs and other interested partners.

The CoE data mentors are responsible for:

  • Training of puskesmas data managers in data management

  • Ongoing mentoring of puskesmas data managers

  • The recording, entry and management of data related to services provided at the CoE

  • Collation and management of data from all puskesmas in the districts covered by the CoE, provision of these data to program analysts, CoE directors and other interested partners

The puskesmas data managers are responsible for:

  • The recording, entry and management of data related to services provided at the puskesmas

  • Simple analysis of service delivery at the puskesmas level

The provincial program analysts are responsible for:

  • Training and ongoing mentoring of CoE data analysts in program relevant data analysis

  • Ongoing analysis of REACH-supported service delivery and other program data for the province

  • Feedback of analysis, including results of operational research, to PHOs and DHOs, CoE managers and other service providers, as well as to CHAI Jakarta

  • Rigorous recording of results of analysis and feedback discussions, and subsequent monitoring of related programmatic changes

The CoE program analysts are responsible for:

  • Ongoing analysis of REACH-supported service delivery and other program data in the CoE and its dependent puskesmas

  • Feedback of analysis to CoE and puskesmas managers and data staff, as well as to provincial program analysts

  • Support for puskesmas data managers in simple data analysis

A13.2 Resourcing the monitoring system

The major costs associated with the monitoring system are salaries (for upwards of two dozen data mentors/managers and analysts covering all the CoE and REACH program elements) and transport. CoE staff will have to travel to the puskesmas they mentor, and CHAI staff will have to travel to CoE. The important quarterly and six monthly live analysis sessions will also involve substantial travel costs, although these will frequently be shared across other areas of program implementation such as training.

External technical assistance will be required for initial training of CHAI and CoE monitoring staff. In the case of data mentors this expertise is available in Indonesia. For program analysis, international expertise may be needed.

In terms of hardware, REACH will provide puskesmas with laptops as necessary, along with the software they need to record and report data, as well as to analyse it for their own use. Routine site visits will verify that equipment is being used as intended.


Annex 14: Issues management register


Note: the ‘flags’ in the last column are indicators that the control may not be working. This will give rise to a re-examination of whether a different approach is needed to controlling the risk.

Existing controls are those being implemented by CHAI Phase II. If a control is being implemented by CHAI Phase II this is indicated in the control column by ‘Existing’ at the end of the description of the control.



Specific risks

Impact

Inherent risk rating

Controls

(existing & new)



Residual risk rating

Responsibility

When? Flags

Consequence

Likelihood

Program Management

CHAI intends to scale up a successful demonstration program very rapidly. Management systems may become strained.

Moderate

Possible

High

The staffing structure of CHAI has been enhanced, with additional positions including new management, administrative and financial positions. Management procedures will be systematised and SoPs developed. Clear job descriptions and performance indicators will be developed for staff. Existing

Medium

CHAI management

2012 – 2013

Delays in filling new positions or development of systems



CHAI may be unable to find sufficient numbers of skilled staff to meet its staffing needs, especially (but not exclusively) in Tanah Papua.

Moderate

Possible

High

An active formal and word of mouth recruitment campaign will be conducted. The opening of new Centres of Excellence may need to be delayed. Less skilled staff may be recruited and trained. On-the-job training and intensive mentoring will be made available to develop staff skills rapidly. For CoE staff, CHAI will collaborate with local government to prioritize recruitment of local health care workers, former PTT clinicians, as well as staff finishing contract on other donor-funded programs. CHAI will also utilize its staff’s extensive Indonesian network.

Medium

CHAI management

2012- 2013

Lack of suitable applicants



The AIPH Program Coordination Committee (PCC) will be the national level governance mechanism for REACH. At the provincial level there will be two Provincial Steering Committees (PSCs); one in each province. There may be differences in strategic directions between national and provincial level committees.

Moderate

Possible

High

The PSCs will meet shortly before PCC meetings and report to the PCC to promote alignment between the issues being considered by all three committees. Should there be differences in the strategic directions recommended by the PCC and PSC which cannot be resolved, the PCC and ultimately AusAID will be final arbiter.

Low

CHAI management and AusAID

Ongoing

Differences in strategic directions



CHAI may be unable to retain staff in Tanah Papua due to the difficult conditions; highly trained and skilled staff also may seek better paying positions.

Moderate

Possible

High

CHAI will offer competitive salary and benefits package; trainings and other professional development opportunities for staff will always be prioritized as a means to train successors in the likely event that some staff will leave. CHAI will conduct rolling interviews to bring new staff onboard as needed in a standardized yet efficient pace. Existing

Medium

CHAI management

2015-2016

Component 1: Care, Support and Treatment

Overarching Objective: To increase the number of GoI supported health facilities that are well staffed and equipped and providing quality HIV-related clinical services in Tanah Papua

Success breeds demands. CHAI is facing demands to increase coverage beyond the area envisioned in this funding proposal. A refusal to help may be politically unpalatable, and may hobble opportunities for collaboration in the future. Increasing coverage will, however, further strain capacity and threaten program quality.

Minor

Possible

Moderate

CHAI and AusAID have held extensive discussion with provincial and national partners, and have been clear about limiting the coverage of the program. MoUs will be developed at the provincial level defining districts to be covered by the program. Provincial Steering Committees will review all requests for expansion by non-REACH districts and work with CHAI management regarding inclusion of additional sites.

Low

CHAI management

CHAI Tanah Papua staff




2012 – 2013

Additional demands for coverage



Centres of Excellence (CoE) staff will be required to work in remote areas, at pay scales equivalent to those of government health staff. CHAI may be unable to hire and retain adequate skilled staff to meet CoE needs.

Moderate

Likely

High

CHAI will take a proactive approach to hiring and/or retaining motivated, qualified staff, even if the hiring process does not fit exactly with implementation timing. CHAI will work with AusAID and MoH to explore incentive structures, including study and professional development opportunities, to attract and retain staff. Less skilled staff may be recruited and trained. On-the-job training, cross-placement in functioning centres and intensive mentoring will be made available to develop staff skills rapidly. CHAI will advocate with hospital directors (who are accountable to Bupati) to minimise staff rotation and to assign staff according to training and qualifications. AusAID sector manager to explore bridge financing possibilities. CHAI to develop mechanisms for rapid hiring. The opening of new Centres of Excellence may need to be delayed.

Medium

CHAI management

CHAI Tanah Papua staff

AusAID


2012 – 2013

Lack of suitable applicants

High staff turnover


Health services are delivered by existing staff through existing government health services, largely at puskesmas level. Especially in the context of ongoing division of districts as regional autonomy expands, there is a risk that services will be understaffed, and that competent, trained staff will quickly rotate to jobs that do not deliver services in program areas.

Major

Likely

High

CHAI has worked with government to include staffing questions into the recent health facilities survey in Tanah Papua, and will use results to reassess this risk. Site selection criteria will prioritise adequately staffed sites with supportive management. CHAI will work with AIPD, Kinerja and other partners to advocate with District Health Offices (DHO) for adequate financing and staffing of health centres in the short and longer term. CHAI will support infrastructural development, including construction or upgrading of staff housing, to help the government attract and retain staff in remote locations. Scale down target for health centres actively supported and mentored.

Medium

CHAI management

CHAI Tanah Papua staff




2012 – 2013 & ongoing

Understaffed services

High staff turnover


Objective 1.1 Antiretroviral therapy: To increase access to ART at puskesmas and hospitals in Tanah Papua, and adherence to ART among patients treated.

People cannot access ARVs if they do not know their HIV status. Testing levels are currently low. CHAI will work on the supply side of testing, but relies on other partners, including HCPI, to provide messaging to increase demand. There is a risk that organisations that have in the past focused on prevention messaging do not develop successful campaigns to support treatment initiation and adherence.

Major

Possible

High

CHAI's program approach focuses on increasing routine HIV testing in health care settings and minimises the role of VCT. CHAI will appoint staff to engage more actively with other partners, including HCPI, to provide quality messaging around HIV testing and treatment. AusAID staff will monitor progress of HCPI in treatment related messaging in Tanah Papua. Switch partners for treatment-related messaging if necessary.

Low

CHAI management

CHAI Tanah Papua staff

AusAID


Ongoing

Numbers of HIV tests

Effectiveness of campaigns to promote HIV testing and treatment


The intention is to decentralise initiation of ARVs to puskesmas level. It is possible that this strategy will meet with resistance from health service gatekeepers. Concerns among service providers about poor adherence and loss to follow-up are known to be a barrier to initiation.

Major

Likely

High

Support for decentralised initiation of ARVs has been secured from the MoH. Component 3 (Policy) will work at the central level to support the development and dissemination of policies and protocols which encourage decentralised initiation of ARVs. CHAI will work with partners to develop community-based systems to support adherence. Existing

Medium

CHAI Tanah Papua staff


Ongoing

Low levels of treatment initiation



If cultural as well as logistic barriers to adherence and continued follow-up are not addressed effectively, the program goal cannot be achieved.

Severe

Possible

High

The program is designed to minimise logistic barriers to adherence and follow-up by taking services closer to patients. CHAI will work with partners to develop community-based systems to support adherence, including working through the churches that have wide community reach in remote areas. This work is proposed under a separate funding partnership - if this funding is not available it will need to be secured within the AusAID program. Lessons from CHAI's work supporting adherence through cell-phones and other mechanisms in other countries will be applied where possible. The program will work to develop province-wide unique identifiers to allow for better control of follow-up between sites. CHAI will encourage partners including HCPI to develop effective messages to reduce cultural barriers to adherence. CHAI monitoring systems are designed to monitor adherence and follow-up on a monthly basis, and to take immediate action as necessary. Component 4 (Operational research) will explore the effectiveness of different models of adherence support, and scale up those proven most effective in the Papuan context. Existing

Medium

CHAI Tanah Papua staff

CHAI management

AusAID


Ongoing

Moderate to low levels of adherence

Moderate to high levels of loss to follow up

Funding not available from other donors for community support

Unique identifiers prove not feasible

Ineffective messaging on adherence

Lack of timely and quality operational research


Objective 1.2 Tuberculosis: To improve quality of TB diagnosis and treatment in Tanah Papua

The TB and HIV programs are currently vertically funded and managed from different units of the Ministry of Health, and communication between programs is limited. Cross-referral of HIV and TB patients may be hampered in some sites.

Moderate

Possible

High

The CoE model focuses on integrating care for HIV, TB and STIs in hospital settings, and will extend this model to puskesmas settings.

Low

CHAI Tanah Papua staff


Ongoing

Moderate to low levels of cross referral



Objective 1.3 Sexually transmitted infections: To reduce STI prevalence in high prevalence populations in Tanah Papua

High population mobility and low consistent condom use among sex workers undermines the effectiveness of periodic presumptive treatment (PPT) as a STI control strategy in sex worker populations.

Major

Likely

High

Work with Indonesia Planned Parenthood Federation clinic staff at Tanjung Elmo, Puskesmas Amben staff in Manokwari and Kalvari staff in Wamena to develop an ‘on arrival’ package of STI services for sex workers that includes PPT for gonorrhea and chlamydia, syphilis screening and 100% condom use

Medium

CHAI Tanah Papua staff

2012 – 2013

STI prevalence does not decrease



There are sometimes political obstacles to providing effective services for sex workers.

Major

Possible

High

CHAI liaison staff will work with HCPI, SUM, KPAP and other partners actively to lobby for service provision for sex workers and their partners.

Low

CHAI Tanah Papua staff

2012 – 2013

Sex workers not accessing services



STI control among sex workers is difficult to achieve unless their regular partners (with whom condom use is low) are also treated. There is limited experience with partner treatment programs in Indonesia; finding an effective model may take some time.

Moderate

Possible

High

The program intends to implement active referral and treatment of regular partners of sex workers, including providing positive presumptive treatment. Component 4 (Operational research) will explore the effectiveness of different models of partner referral and treatment

Low

CHAI Tanah Papua staff

2012 -2014

STI prevalence does not decrease

Lack of timely and quality operational research


Gonorrhoea sensitivity to cefixime falls and treatment becomes less effective

Moderate

Possible

High

Support a Gonococcal Antimicrobial Sensitivity survey at the time of the next routine IBBS among sex workers in Tanah Papua.

Low

CHAI management

2014

IBBS conducted without survey



Diagnosis of syphilis requires TPHA and RPR tests done in conjunction. If health staff continue to use the TPHA rapid diagnostic test as a stand-alone syphilis diagnostic test they will not identify the high titre infectious cases that need priority in treatment and contact tracing. This will reduce the effectiveness of the syphilis control efforts.

Moderate

Possible

High

Provide technical input to MoH on revision of National STI Guidelines. Adapt the Australian Syphilis Diagnosis Training manual for use in Tanah Papua. Existing

Low

CHAI Tanah Papua staff

2013 and ongoing

RPR not used



STIs are common; people often fail to recognise symptoms. When they do recognise symptoms they self-treat or seek treatment outside government health facilities. It may therefore be difficult to increase service provision for populations other than sex workers and their regular partners.

Moderate

Likely

High

CHAI liaison staff will work with HCPI, SUM, KPAP and other partners to strengthen messaging around STI symptom recognition and service availability. CHAI program staff will seek opportunities to provide mentoring and support through CoE to those who see STI patients outside the government health system.

Medium

CHAI Tanah Papua staff

2012- 2013 and ongoing

Ineffective messaging

No increase in STI clients in health services


Objective 1.4 Laboratories: To strengthen laboratory capacity to provide HIV, TB and STI related diagnostic testing and monitoring

Some specimens are better examined centrally in provincial health laboratories for cost and quality reasons. Treatment center budgets do not allow for specimen shipment.

Moderate

Almost certain

High

REACH will work with provincial government to try to establish central specimen shipping contracts paid for by the province to facilitate shipments to central laboratories.

Medium

CHAI Tanah Papua staff

2012 – 2013

Provinces do not agree to cover this cost



Reagent costs are often centrally funded and budgets not allocated until mid-year. Unanticipated increases in supply needs may result in reagent stock-outs.

Major

Likely

High

SCM system will review monthly use and projections to better predict increase needs and work with the AIDS Sub Directorate, provinces and districts to address and pay for unanticipated needs.

Medium

CHAI Tanah Papua and SCM staff

2012 -2013

Low stock levels and stock outs



External quality control for hospitals and puskesmas can be provided by the Provincial Laboratories. Their external quality control will need to be arranged with commercial suppliers outside the country. These are unbudgeted costs that must be covered.

Moderate

Likely

High

REACH will cover costs for EQA program for the first two years while discussions are held with DHOs and PHOs and Bappeda to define ongoing funding mechanisms.

Low

CHAI Tanah Papua staff

2012 – 2013

Provinces do not agree to cover this cost



Objective 1.6 Infrastructure: To strengthen infrastructure at puskesmas level to support care, support and treatment services

There may be significant delays in the release of data from the NIHRD survey of health facilities.


Major

Possible

High

AusAID and CHAI will negotiate with the MoH for access to the NIHRD data prior to its broader release. If access is denied it will be necessary for the infrastructure sub-design to undertake more comprehensive assessments when it visits sites. Existing

Low

AusAID and CHAI management

Sub-design team



2012

Delay in release of data



Infrastructure needs for specific puskesmas will be identified by the sub-design. As REACH is rolled out over four years, puskesmas selection may change because of emerging factors.

Minor

Likely

Moderate

If different puskesmas are chosen for inclusion in REACH, their infrastructure needs are likely to be similar to those of puskesmas dropped from expansion plans, so this would not have a significant budget effect. Prior to any infrastructure work taking place in puskesmas not yet part of REACH, CHAI will update its assessment that inclusion of that facility in REACH remains viable.

Low

CHAI Tanah Papua staff

Ongoing

Prior to contracting for new infrastructure work at puskesmas not yet part of REACH



Completion of even the early stages of infrastructure work will not occur until well after REACH has commenced implementation. If delays in infrastructure development take place this will exacerbate the situation.

Moderate

Certain

High

Puskesmas and hospitals will come on-line over 18 months and the first facilities to be involved will primarily be those in urban areas where there is a lesser need for infrastructure development. CHAI Phase II has demonstrated that it is feasible to decentralise HIV CST to puskesmas lacking in key areas of infrastructure, although this limits their capacity to provide some services such as those laboratory tests which require electricity. As the infrastructure work is completed, the range of services provided by puskesmas will be enhanced. Some puskesmas, particularly those in rural and remote areas, will only start to provide HIV CST services in years two to four which should allow sufficient time for infrastructure development.

Medium

Infrastructure sub-contractor

2012 – mid 2014

Delays in infrastructure development



Districts may not agree to cost share. The investment will be wasted if adequate maintenance is not provided. There is the danger of theft of infrastructure.

Moderate

Likely

High

Sustainability will be enhanced by the sub-design choosing infrastructure solutions with feasible maintenance requirements in rural and remote areas, the development of realistic maintenance plans, with a non-negotiable requirement for firm undertakings by DHOs for meeting operational and maintenance costs and monitoring of maintenance. CHAI and CoE staff will monitor maintenance and problems with maintenance will be addressed through technical advice and advocacy to DHOs. Anti-theft strategies will be incorporated into the infrastructure sub-design.

Medium

CHAI Tanah Papua and CoE staff

AusAID Infrastructure Unit



2102 – 2013

Delays in provision of infrastructure

Maintenance is not occurring


Objective 1.6 Support for effective decentralised systems: To support policies that increase the efficiency, transparency and sustainability of service delivery in a decentralised health system

Governmental structures in Indonesia and Tanah Papua remain in flux. Division of responsibilities between levels of government is unclear. Vested interests between levels are sometimes not aligned, leading to obstacles in the development and implementation of effective funding mechanisms and policies. There is risk that policy improvements achieved at one level are not translated into policies or practice at other levels.

Moderate

Likely

High

CHAI will appoint government relations staff to engage actively with government partners at both the provincial and the district level. These staff will also liaise proactively with other externally funded activities with a policy and programmatic focus, including AIPD. Component 3 (Policy) will try to ensure that central level policies provide an umbrella that covers Papua's special needs. Where national policies seem to obstruct the particular needs of the Papuan situation, AusAID's sector dialogue could become more actively devolved if necessary, with less focus on the central level and more on levels more likely to achieve program goals.

Medium

CHAI Tanah Papua staff

Policy Secretariat in MoH

AusAID

AIPD


2012 and ongoing

Lack of effective funding mechanisms and policies




Further splitting of provinces and districts in Tanah Papua may undermine progress in achieving political support for program goals. Program development work may go back to square one in newly established provinces or districts.

Moderate

Almost certain

High

CHAI intends to support a regional program oversight mechanism which will include the people and institutions likely to be involved in any new provincial/ district governments in program areas.

Medium

CHAI Tanah Papua staff


Ongoing

Creation of new provinces and/or districts



The intention is to transition funding and staffing support for CoE to PHOs by the end of the program. If division of responsibilities between province and district remain unclear, this may be difficult to achieve.

Major

Possible

High

CHAI will work with AIPD, Kinerja and other partners actively to advocate for PHOs to take over funding of CoE. Sectoral dialogue between AusAID and provincial level partners to reinforce the need to adequately fund the training, mentoring and QC roles of the PHOs. At AusAID’s request, CHAI has included in the design a process to make recommendations to AusAID for post-program activity. AusAID could extend funding for CoE posts though CHAI or other mechanism beyond 2016.

Low

CHAI management and Tanah Papua staff

AIPD


AusAID

2015 – 2016

Reluctance by PHOs to take over CoE funding



Component 2: Supply chain management for HIV and related commodities

Overarching Objective: To decrease stock outs and increase efficiency of strengthened supply chain management of HIV-related commodities

Currently for ARV commodities, 70 per cent of the funding is from the Government of Indonesia and 30 per cent is from the Global Fund. With Global Fund phasing out in 2014, GoI needs to seek out other mechanisms to fund ARV purchases. If not, ARVs will not be available.

Major

Unlikely

Moderate

CHAI will advocate to the AIDS Sub Directorate and Tanah Papua PHO to provide funding in order to secure availability of ARV. Existing

Medium

CHAI SCM staff

CHAI Tanah Papua staff




2013-2014

Stock outs of ARV



Objective 2.1 Provincial level: To strengthen supply chain management systems for HIV-related commodities in Tanah Papua

Associated reagent of HIV/AIDS test are not available

Major

Likely

High

CHAI will advocate to the AIDS Sub Directorate and Tanah Papua PHOs to provide funding in order to secure availability of ARV. Existing

Medium

CHAI SCM staff

CHAI Tanah Papua staff



Ongoing

Stock outs of reagen rapid test

Accuracy and timeliness of site reporting for commodities


Supply chain management of HIV-related commodities are not effective and inefficient in Tanah Papua (stock out, shortage stock, overstock and expired) due to decrease quality of coordination and monitoring among the provinces, districs and treatment site as leadership change

Major

Likely

High

CHAI will improve coordination between all stakeholders in Tanah Papua and also in national level through training and capacity building process of SCM Management. Existing


Medium

CHAI SCM staff

CHAI Tanah Papua staff



2013

stock out, shortage stock, overstocks and expired



Supply chain management in West Papua province is currently weak. Intensive efforts will be needed to improve systems in West Papua. Any further division of provinces will multiply this challenge to other areas.

Moderate

Possible

High

CHAI plans to support decentralisation of SCM for ARVs to West Papua Province. The head of the Papua Province Provincial Warehouse is willing to support this process and is a significant asset. If additional provinces are created decentralisation of SCM may need to occur for these provinces. Following approval of REACH a sub-design of SCM for other HIV-related commodities will be undertaken which will include strategies for strengthening SCM in West Papua. Existing

Low

CHAI Tanah Papua and SCM staff

2012 and ongoing

Creation of additional provinces



With REACH, CHAI’s SCM work will broaden to include supply chains for TB and STI treatment and related diagnostics in Tanah Papua. These involve different players, with different incentive structures. There is a possibility that turf wars could develop.

Moderate

Likely

High

CHAI will undertake a sub-design for these commodities. CHAI will conduct an initial assessment, including identification of key stakeholders, opportunities for collaborations and constraints. SCM, CST, and the Policy teams will focus its efforts to for address bottlenecks, not recreating parallel supply chain systems.

Medium

CHAI SCM, Tanah Papua, and Policy staff

2012-2014

Politically-motivated blockages in commodities



The supply chain for TB diagnostic tests and treatment differs from that of ARVs. These commodities may not be available at all treatment sites.

Moderate

Possible

High

SCM will extend its work to cover TB-related commodities. SCM will work with the CST and Policy teams to ease blockages and support, not recreate the existing TB supply chain system.

Medium

CHAI SCM staff

Ongoing

Stock outs of TB commodities



The supply chain for STI diagnostic tests and treatment differs from those of ARVs and TB. These commodities may not be available at all treatment sites.

Moderate

Likely

High

SCM will extend its work to cover STI-related diagnostic tests and commodities. Component 3 (Policy) will work at the central level to support the development and dissemination of policies and protocols which improve STI control. Efforts will be made to include effective STI treatment drugs in the national essential drugs list. SCM will work with the CST and Policy teams to ease blockages and support, not recreate the existing STI supply chain system.

Medium

CHAI SCM staff and the Policy Secretariat in MoH

Ongoing

Stock outs

Inaccurate and late site reporting for commodities


Objective 2.2 National level: To strengthen national and decentralised supply chain management systems for HIV-related commodities

The intention is to phase out AusAID support for SCM by the end of the program. The government currently has a moratorium on hiring staff; it is not clear how they will fill the posts currently filled by CHAI/GF-supported staff. In addition, experience suggests that staff are rarely assigned to replace donor-supported posts until funding has ended, leaving inadequate time for training and mentoring of replacement staff.

Major

Likely

High

Develop a clear transition strategy with timelines for a progressive shift of technical support for SCM so that the AIDS Sub Directorate is progressively able to take on functions currently undertaken by CHAI technical support, with a full exit of AusAID funded support by June 2016.

Medium

CHAI management and SCM staff

2012 and ongoing

AIDS Sub Directorate is unable to devote staff to SCM functions



CHAI support for supply chain management currently relies extensively on funding from the Global Fund. The future of this funding is uncertain; if it is withdrawn, several SCM positions will be un-funded. The Phasing out of Global Fund and AusAID in SCM activities through CHAI in almost same time will have major impact in the quality of supply chain management of HIV-related commodities.

Major

Possible

High

Advocate for the MoH to take over funding of these funding positions. Existing

Medium

CHAI SCM staff


2013

Global Fund funding for SCM positions ceases



Transition of SCM activities to Subdit AIDS will not run well and impact the quality of supply chain management due to the lack of skills and/or lack of dedicated government staff to manage SCM activity successfully without technical assistance from CHAI or other donors

Major

Possible

High

CHAI will provide the AIDS Sub Directorate with the management methods and establish indicators to ensure the quality of work carried out by related stakeholders

Medium

CHAI SCM Staff and CHAI Management

2014

Subdit AIDS fails to manage the supply chain of HIV-related commodities independently



Objective 2.3 One Gate: To support the medium to long-term shift of incorporating supply chain management of HIV-related commodities within the national one gate policy

In order to achieve the overall SCM objective, a pragmatic approach to supply chain management may be necessary. This may involve setting up or entrenching systems which undermine the longer-term interests of an effective national supply chain for all health-related commodities. Integration with the broader health system supply chain will be a complicated transition.

Major

Almost certain

Very high

Component 2.3 will work with national systems to support longer term solutions into which short-term fixes can be integrated. Existing

Medium

CHAI SCM staff


Ongoing

Systems which entrench disease specific SCM systems



In order to meet the overall SCM objective, the activities of Components 2.1 and 2.2 are of necessity at odds with this sub-objective. CHAIs credibility in providing support to the Pharmaceutical Directorate, the principal partner for this sub-objective, may be compromised.

Moderate

Likely

High

CHAI has already established a good working relationship with the Pharmaceutical Directorate. Talks with the Directorate and partners currently controlling other parts of the supply chain have begun. All have expressed willingness to work towards a long-term solution. Existing

Medium

CHAI SCM staff

Ongoing

Relations with the Pharmaceutical Directorate deteriorate



Component 3: Policy support to the Ministry of Health

Overarching Objective: To implement an evidence- based Ministry of Health national policy framework relevant to HIV-related care, support and treatment

Objective 3.1: National level policy: To strengthen the national policy framework relevant to HIV-related care, support and treatment.

Previous attempts to provide similar support to the AIDS Sub Directorate have failed because it was not possible to arrive at a salary structure acceptable to the Sub Directorate and attractive to people with the requisite skills. This may be the case again.

Major

Possible

High

The current head of the AIDS Sub Directorate has expressed support for the proposed policy secretariat. Active recruitment may be needed. If a suitable candidate cannot be found a fallback option would be to recruit at above the government salary level, but this would need to be carefully considered as it would increase the risk that the position would be discontinued when AusAID funding ceases. Alternatively, REACH could focus its policy development work at the provincial and district levels in Papua, where CHAI supported services will be delivered. Existing

Medium

CHAI management

2012 and ongoing

Recruitment difficulties for Policy Secretariat staff



In the past, decisions of the treatment working group have reflected the views of one or two long-serving group members. The secretariat aims to synthesise recent advances in research for group consideration, and to develop a systematic decision-making process which prioritises the weight of evidence rather than individual opinions. It is possible that important group members will resist this process.

Moderate

Likely

High

The work of the Secretariat aims to orient the policy working groups towards evidence based decisions rather than current practices of individual members. A blinded voting system is proposed to minimise the influence of individual clinicians. The Secretariat will need to invest time in stakeholder management.

Medium

CHAI management and Policy Secretariat staff

2012 – 2013

Policy decisions are not evidence based

Slowness of policy development


The intention is for the policy secretariat to be an ongoing function of the AIDS Sub Directorate after AusAID funding ceases. While staff positions will initially be funded by AusAID, they will be seconded to the Sub Directorate. Office space shortage in the Sub Directorate may mean that this is not possible which would weaken the Sub Directorate’s ownership

Moderate

Possible

High

If need be, policy secretariat staff can be located in the CHAI national office. This should be seen as a temporary measure and options for co-location with the Sub Directorate will be actively pursued till this is resolved

Medium

CHAI management

2012 and possibly ongoing

Policy secretariat staff cannot be located in the Sub Directorate



Component 4: Operational research

Overarching Objective: To generate and apply knowledge that contributes to achieving the program goal of increasing access to high quality HIV-related treatment in Tanah Papua

Operational research is an unglamorous field that is relatively new to Indonesia. In the CHAI program, it is very heavily integrated with routine monitoring activities. It may be difficult to recruit an experienced Indonesian to lead this program of work to success in Papua.

Moderate

Likely

High

Provide external support for the development of a program of operational research in the early phase of the program. Consider hiring people with experience in operational research not directly related to HIV or health service provision.

Medium

CHAI management

2012

Lack of suitable applicants



Decentralisation has led to an immense heterogeneity of policy and programming contexts, even within the program area supported by CHAI. This provides great opportunities to use simple comparative designs in operational research, but results may be hard to interpret.

Minor

Likely

Moderate

While the program intends to base its operational research on routine monitoring and limit the use of complex designs, Component 4.2 allows for more complex research questions to be addressed using external funding.

Low

Operational Research Manager

Ongoing

External funding for more complex research is not available



The heterogeneity of the Papuan and the Indonesian contexts may limit the transferability of findings between different ethnic, cultural, geographic infrastructural and economic situations.

Minor

Likely

Moderate

The routine monitoring system will include relationship mapping and expenditure tracking, allowing differences in contexts to be described and their potential influence on produceability of results to be assessed.

Low

Operational Research Manager

Ongoing

The routine monitoring system does not pick up contextual differences



Objective 4.1 Embedded research: Undertake embedded research that generates reliable knowledge with the potential to contribute to the program goal

REACH will have access to populations in Tanah Papua about whom little is known. The intention is to maximise learning by working synergistically with other partners to develop joint research from funding sources external to the program. There is a risk that these research goals could hijack staff time and even service delivery, diverting REACH from the principle goal of increasing HIV treatment for Papuans in need of it.

Moderate

Possible

High

Risk assessments will be developed for any externally-funded research activities. The opportunity costs for CHAI and CoE staff time, the potential impacts on REACH program goals and community-related reputation risks will all be systematically considered. Any proposed externally-funded research will be referred to the appropriate governance bodies for consideration before agreement is reached.

Low

CHAI management, Operational Research Manager and Tanah Papua staff

Ongoing

Research taking up too much staff time

Research diverting health services from their core function


Objective 4.2 Local engagement: Increase the use of operational research data to achieve program goals

Ideally, the principle users of the results of operational research are those responsible for program implementation locally. If the operational research component does not meet local information needs, the results are unlikely to be useful, or used.

Minor

Possible

Moderate

The REACH design includes a consultative phase during which potential end users will be asked to identify knowledge gaps and information needs. These users will include AusAID and Indonesian government agencies at all levels, as well as service providers and users.

Low

Operational Research Manger

2013 – 2013

Operational research results are not being applied



Operating environment

Elections for Governor in Papua Province are more than a year overdue. Discussions and agreements around program design have been held with a Sub Directorate for AIDS whose leadership is very much in flux. Changes in key ministerial or Sub Directorate staff or the provincial government in Papua may lead to a change in priorities or otherwise undermine support for the program.

Moderate

Possible

Medium

CHAI will continue to maintain an open dialogue with Ministry of Health and other government staff; Papua province staff will engage with key figures in the provincial government and key political parties. Existing

Low

CHAID management

CHAI Tanah Papua staff



2012 – 2013

As leadership positions change



Papua province and some program districts in Papua and West Papua will hold elections during the life of the program. Local elections have in the past triggered violence. This may restrict CHAI and government staff movement, and threaten mentoring and service delivery.

Moderate

Possible

High

Proactively hire indigenous staff wherever possible. Develop a staff safety plan including evacuation plans. Scale down or eliminate support in any conflict areas if needed. Existing

Medium

CHAID management

CHAI Tanah Papua staff



Ongoing

Local elections



Safety and security concerns will continue to be an issue throughout this four year program. This will affect staffing, implementation, and operations.

Major

Almost Certain

Very high

Security policies and protocols will be strengthened; implementation will be tested on a regular basis. Ongoing monitoring of safety and security situation through on-the-ground sources and regular communications. Prioritise hiring of indigenous staff wherever possible. Collaborate with UN security, AusAID security, CHAI HQ, and local police team to build early warning and alarm system for security.

Developed and implement evacuation protocol if the event of extraordinary situations, including negotiating contract with local airlines as part of evacuation protocol and having cash reserve available for emergency charter flight. Existing



High

CHAI management, CHAI Tanah Papua staff

Ongoing

Alerts of protests, tribal fights, and escalating violence





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