117
P
ROBABLE
C
AUSE
:
IRPStackSize
in the Windows registry may have been set to a too small value.
P
OSSIBLE
S
OLUTION
:
Locate the
IRPStackSize
key in the Windows registry and set it to a higher value. Then restart the
system. If the key does not
exist in the Windows registry, create it at
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\LanmanServer\Parameters
and set its value to 16 or higher. Then restart the system. For more information, see:
http://support.microsoft.com/kb/285089/
and
http://support.microsoft.com/kb/177078/
118
Incompatibilities
It is recommended that you read also the latest online version of this chapter at:
http://www.truecrypt.org/docs/?s=incompatibilities
Activation of Adobe Photoshop
®
and Other Products Using FLEXnet Publisher
®
/ SafeCast
Note: The issue described below does not affect you if you use TrueCrypt 5.1 or later and a non-
cascade encryption algorithm (i.e., AES, Serpent, or Twofish).
*
The issue also does not affect you
if you do not use pre-boot authentication (see the chapter System Encryption).
Acresso FLEXnet Publisher activation software, formerly Macrovision SafeCast, (used for
activation
of third-party software, such as
Adobe Photoshop
) writes data to the first drive track. If
this happens when your system partition/drive
is encrypted by TrueCrypt, a portion of the
TrueCrypt Boot Loader will be damaged and you will not be able to start Windows. In that case,
please use your TrueCrypt Rescue Disk to regain access to your system.
There are two ways to do
so:
1. You may keep the third-party software activated but you will need to boot your system from
the TrueCrypt Rescue Disk CD/DVD
every time
. Just insert your Rescue Disk into your
CD/DVD drive and then enter your password in the Rescue Disk screen.
2. If you do not want to boot your system from the TrueCrypt Rescue Disk CD/DVD every
time, you can restore the TrueCrypt Boot Loader on the system drive. To do so, in the
Rescue
Disk screen, select
Repair Options
>
Restore TrueCrypt Boot Loader
. However,
note that this will deactivate the third-party software.
For information on how to use your TrueCrypt Rescue Disk, please
see the chapter
TrueCrypt
Rescue Disk
.
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