66 2. Urges Member States: (1) to implement, as appropriate, the framework on integrated, people-centred health services at
regional and country levels, in accordance with national contexts and priorities;
(2) to implement proposed policy options and interventions for Member States in the framework on
integrated, people-centred health services in accordance with nationally set priorities towards
achieving and sustaining universal health coverage, including with regard to primary health care as
part of health system strengthening;
(3) to make health care systems more responsive to people’s needs, while recognizing their rights and
responsibilities with regard to their own health, and engage stakeholders in policy development and
implementation;
(4) to promote coordination of health services within the health sector and intersectoral collaboration
in order to address the broader social determinants of health, and to ensure a holistic approach to
services, including health promotion, disease prevention, diagnosis, treatment, disease-management,
rehabilitation and palliative care services;
(5) to integrate, where appropriate, traditional and complementary medicine into health services,
based on national context and knowledge-based policies, while assuring the safety, quality and
effectiveness of health services and taking into account a holistic approach to health;
3. Invites international, regional and national partners to take note of the framework on integrated, people-centred health services; 4. Requests the Director-General: (1) to provide technical support and guidance to Member States for the implementation, national
adaptation and operationalization of the framework on integrated, people-centred health services,
paying special attention to primary health services as part of health system strengthening;
(2) to ensure that all relevant parts of the Organization, at headquarters, regional and country levels,
are aligned, actively engaged and coordinated in promoting and implementing the framework on
integrated, people-centred health services;
(3) to perform research and development on indicators to trace global progress on integrated people-
centred health services;
(4) to report on progress on the implementation of the framework on integrated people-centred health
services to the Seventy-first and Seventy-third World Health Assemblies and at regular intervals
thereafter.
