? Do your employees know about e-Medicine



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?

Do your employees know 

about e-Medicine

64531-0406 E



Table of Contents

Electronic Letter to Employees  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

HTML Message to Employees  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Printed Letter to Employees  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

11x17” Poster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

4x9” Flyer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6



1

e-Medicine Toolkit

e-Medicine

Benefit Administrators – do your employees know about this timesaving service? 

• Schedule an appointment with the doctor

• Request a prescription refill

• Find out a lab result

• Create a personal medical record with information on allergies, 

medications and any health conditions

…and they can do it all online.

With e-Medicine services, through RelayHealth*, members have secure Internet access 

to their physician for all of these services plus more!

What your employees pay for online medical evaluations will depend on the benefit plan 

chosen by your company. Please check with your BCBSF representative for details. 

*Blue Cross and Blue Shield of Florida, Inc. (BCBSF) has entered into a vendor arrangement with RelayHealth® whereby 

RelayHealth® has agreed to provide BCBSF secure communications between BCBSF, its members and participating 

physicians. BCBSF has entered into this arrangement to provide a value-added service to its members and participating 

physicians. BCBSF cannot guarantee or be held responsible for the quality of services provided by RelayHealth®.



Electronic Letter

You may send this message

to employees via email.

Click here to open file

(For distribution, you may save it to

your hard drive. You can then insert the

letter as an attachment to an email that

you send to your employees)

Dear Employee:



Did you know you may be able to save time by visiting your doctor online? With e-Medicine

through RelayHealth®*, you can communicate with your physician for non-urgent medical 

conditions through a secure and confidential website.

Blue Cross and Blue Shield of Florida, Inc. is the first health plan in the state to offer this 

service. With e-Medicine, you can:

• Ask your physician a simple question or request a referral

• Schedule or change an appointment

• Get lab and test results

• Request medication refills that your doctor can send directly to your pharmacy

• Receive targeted preventive care reminders

• Consult with your physician through a webVisit®

Administrative services, such as scheduling or changing an appointment, are free of charge. 

For an online medical consultation, or webVisit, you’ll pay the same out-of-pocket amount as a

regular face-to-face office visit. There’s no charge for the webVisit if your doctor determines an

office visit is needed.

It’s easy to get started. Simply visit www.bcbsfl.com and click on Members, then the e-



Medicine, so you can register and take a tour. Click here to see if your family’s physicians partic-

ipate in the program—it’s noted by their name on our online Provider Directory. Or, simply ask

your physician if he or she is enrolled in e-Medicine so you can start using this convenient serv-

ice today.

If you have questions about e-Medicine, please call the customer service number listed on

your Blue Cross and Blue Shield of Florida member ID card. Give e-Medicine a try!

Sincerely,

Your Benefits Administrator

*Blue Cross and Blue Shield of Florida, Inc. (BCBSF) has entered into a vendor arrangement with RelayHealth® whereby

RelayHealth has agreed to provide secure communication to BCBSF members and participating physicians. BCBSF has entered

into this arrangement to provide a value-added service to its members and participating physicians. BCBSF cannot guarantee or

be held responsible for the quality of services provided by RelayHealth.



2

HTML Message

You may send this message to

employees via email.

Click here to open file

(Then copy and paste

 the link

into the body of an email to send to

your employees)



3


Printed Letter

Dear Employee:

Did you know you may be able to save time by visiting your doctor online? With e-Medicine

through RelayHealth®*, you can communicate with your physician for non-urgent medical 

conditions through a secure and confidential website.

Blue Cross and Blue Shield of Florida, Inc. (BCBSF) is the first health plan in the state to offer

members access to secure online communications with their physicians through the Internet. 

With e-Medicine, you can:

• Ask your physician a simple question or request a referral

• Schedule or change an appointment

• Get lab and test results

• Request medication refills that your doctor can send directly to your pharmacy

• Receive targeted preventive care reminders

• Consult with your physician through a webVisit®

• Create a personal health record

Administrative services, such as scheduling or changing an appointment, are free of charge. 

For an online medical consultation, or webVisit, you’ll pay the same out-of-pocket amount as a 

regular face-to-face office visit. There’s no charge for the webVisit if your doctor determines an

office visit is needed.

It’s easy to get started. Simply visit www.bcbsfl.com and click on Members, then e-Medicine

You can register and take a tour—each takes about 4 minutes. Participating physicians are noted in

Blue Cross and Blue Shield of Florida’s online Provider Directory. Or, you can simply ask your physi-

cian if he or she is enrolled in e-Medicine so you can start using this convenient service today.

If you have questions about e-Medicine, please call the customer service number listed on your

Blue Cross and Blue Shield of Florida member ID card. Give e-Medicine a try!

Sincerely,

Your Benefits Administrator

*Blue Cross and Blue Shield of Florida, Inc. (BCBSF) has entered into a vendor arrangement with RelayHealth“ whereby

RelayHealth has agreed to provide secure communication to BCBSF members and participating physicians.  BCBSF has entered

into this arrangement to provide a value-added service to its members and participating physicians.  BCBSF cannot guarantee or be

held responsible for the quality of services provided by RelayHealth. 

You may print this letter on your 

company letterhead.

Click here to open file

(Then save the letter 

to your desktop for printing)



4


You may display this

11”x17” poster in a 

breakroom or hallway.

Click here to open file

(You can request these posters

from your BCBSF agent 

or representative)

test 1



test 2 test 3 test 4 test 5 test 6 test 7

High


Normal

Low


Visit your doctor online—use 

a webVisit

®

Get your lab results



Schedule your next appointment

Refill your medications

It’s Easy To Get Started

Just visit 

bcbsfl.com

and click on Members

then e-Medicine — offering a secure, convenient way to 

communicate online with your doctor through RelayHealth

®

.

Appointment



1

2

3



4

5

6



7

8

9



10

11

12



13

14

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16

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19

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25

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Visit your

doctor

online!


Good news, now you can…

64552-0406SU 

bcbsfl.com

relayhealth.com/florida

Blue Cross and Blue Shield of Florida, Inc. (BCBSF) has entered into a vendor arrangement with RelayHealth“ whereby RelayHealth has agreed to provide

secure communication to BCBSF members and participating physicians. BCBSF has entered into this arrangement to provide a value-added service to its 

members and participating physicians. BCBSF cannot guarantee or be held responsible for the quality of services provided by RelayHealth. 

11”x17” Poster

5


You may use this 4x9” 

piece in a take on display 

or as a payroll stuffer.

(You can request these flyers

from your BCBSF agent 

or representative)

Visit your



doctor online.

Now you can communicate with y

our

doctor’s of



fice at an

ytime, from an

ywhere.

All you need is a 



Web browser and a

connection to the internet.

Frequently asked questions

Why do a w

ebVisit?

A webVisit

®

helps you seek care from y



our

doctor when y

ou have a non-urgent medical

need. You will be ask

ed a series of questions

about your specific concern. 

Your answ

ers


will help y

our doctor pro

vide you with the

best possible care–and ma

y save you a trip 

to the office.



Will I be c

harged for using this service?

There is no c



harge for routine

communications, suc

h as appointment

requests, lab results, and medication

refill requests. 

webVisits

may require

a copayment or out-of-poc

ket fee.


Is my priv

acy protect

ed?

Unlike e-mail, a R

elay

®

message uses secure



technology

. Only you, y

our doctor

, and your

doctor’s authoriz

ed staff ha

ve access.

How do I g

et started?

It’s easy! Go to 

bcbsfl.com

and click 

on Members,

then e-Medicine

.

Appointment



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2

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4

5

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8

9



10

11

12



13

14

15



16

17

18



19

20

21



22

23

24



25

26

27



28

test 1


test 2 test 3 test 4 test 5 test 6 test 7

High


Normal

Low


63330 0306 PS

Visit your doctor online—use 

a webVisit

®

Get your lab results



Schedule your next appointment

Refill your medications

It’s Easy To Get Started

Just visit 

bcbsfl.com and click on

Members, then e-Medicine, or go

directly to 

relayhealth.com/florida

Good news!

Visit your doctor online.

bcbsfl.com

relayhealth.com/florida

4x9” Take One Flyer 

or Payroll Stuffer

6

Blue Cross and Blue Shield of Florida, Inc. (BCBSF) has entered into a vendor

arrangement with RelayHealth“ whereby RelayHealth has agreed to provide

secure communication to BCBSF members and participating physicians. 

BCBSF has entered into this arrangement to provide a value-added service to 

its members and participating physicians. BCBSF cannot guarantee or be held



responsible for the quality of services provided by RelayHealth. 

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