Collaboration is the identification

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Communication and Conflict Management for the Sake of Mission

  • Collaboration is the

  • identification,

  • release

  • and union

  • of all the gifts in ministry

  • for the sake of mission.

  • Sofield and Juliano


  • Good conversation connects us at a deeper level. As we share our different human experiences, we rediscover a sense of unity. We remember we are part of a greater whole. And as an added joy, we also discover our collective wisdom. Suddenly we see how wise we can be together.

  • Margaret Wheatley


  • What are the hallmarks of a good conversation for you?

    • What does a good conversation “look” like?
  • What feelings do you experience when you have a good conversation?

    • What does a good conversation “feel” like?
  • What are some of the outcomes of a good conversation for you?


  • Take a minute to think about a good conversation you have had recently that reflects some of Wheatley’s ideas.

    • What was it about your behavior and attitude that helped you connect?
    • What was it about the other person’s behavior and attitude that facilitated the ease of your conversation?

Principles of Conversation Margaret Wheatley

  • We acknowledge one another as equals

  • We try to stay curious about each other

  • We recognize that we need each other’s help to become better listeners


  • Conversation is a meeting of minds with different memories and dreams. When minds meet, they don’t just exchange ideas, they transform them, reshape them, draw different implications from them, engage in new trains of thought. Conversation doesn’t just reshuffle the cards, it creates new cards.

  • Theodore Zeldin


  • What helps you to keep an open mind as you converse with someone?

  • What keeps you willing to be “influenced” by what another person is saying?


  • Think about some conversations you have had recently.

    • Have there been times when words created problems for you?
    • What happened?

Conversation: Art & Discipline


  • How do you foster the “artistic” dimension of conversation?

  • How do you foster the “discipline” side of conversations as you engage with others?

  • Each of us is a word of God

  • spoken only once.

  • Each member of a community

  • is unique.

  • Sofield, Hammett, Juliano


  • What strikes you as you reflect on this statement?

  • What are the implications of this statement for us as we relate with others?

  • What do your congregation’s documents say about the uniqueness or importance of each person?

    • How does this influence the manner in which you engage with others?

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