Personal development. Telephone manner



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Personal development. Telephone manner-fayllar.org


Personal development. Telephone manner

Personal development.Telephone manner.

Personal development is a lifelong process. It is a way for people to assess their skills and qualities, consider their aims in life and set goals in order to realise and maximise their potential. This page helps you to identify the skills you need to set life goals which can enhance your employability prospects, raise your confidence, and lead to a more fulfilling, higher quality life. Plan to make relevant, positive and effective life choices and decisions for your future to enable personal empowerment. Although early life development and early formative experiences within the family, at school, etc. can help to shape us as adults, personal development should not stop later in life.

Why is Personal Development Important? The extent to which people are able to develop depends on certain needs being met and these needs form a hierarchy. Only when one level of need is satisfied can a higher one be developed. As change occurs throughout life, however, the level of need motivating someone’s behaviour at any one time will also change. Self-actualisation refers to the desire that everybody has ‘to become everything that they are capable of becoming’. In other words, it refers to self-fulfilment and the need to reach full potential as a unique human being.


  • Why is Personal Development Important? The extent to which people are able to develop depends on certain needs being met and these needs form a hierarchy. Only when one level of need is satisfied can a higher one be developed. As change occurs throughout life, however, the level of need motivating someone’s behaviour at any one time will also change. Self-actualisation refers to the desire that everybody has ‘to become everything that they are capable of becoming’. In other words, it refers to self-fulfilment and the need to reach full potential as a unique human being.

      Personal development can simply be for fun. Most of us, however, find it easier to motivate ourselves to learn and improve if we have a purpose in doing so. Developing your personal vision - a clear idea of where you want to be in a few months or years, and why - is a crucial part of developing this purpose.

Telephone manner

Telephone manner

Telephone manners start with your voice. Of course it's important to speak distinctly and clearly. But the bigger consideration lies with vocal volume. With the invention of the wireless and cellular telephones, we can have telephone conversations in multiple, public environments rather than being confined to the privacy of our home or office. In the presence of others, keeping your vocal volume low will be appreciated by those around you as well as by the person you're speaking with. To many overhearers, phone conversations in public are an unwelcome noise that while not dangerous, slightly assault the senses. Thus, those who use cell phones in public can minimize their offensiveness to others by keeping a few guidelines in mind. Many of these fall under the umbrella of simple common sense.

Invitations by Phone


  • Invitations by Phone

      When you call to invite a friend somewhere, be direct: "Hi Katrina. We're having a few people over on Saturday night to play poker. Can you and Cody come?" With this approach, the other person is free to accept or say, "Oh I'm sorry, but we're busy Saturday," if she'd rather not come. Don't begin your invitation with, "Are you busy on Saturday night?" as this puts the other person on the spot and leads to them feeling forced to attend your event, whether or not they want to. f you need to place a long-distance call and have no calling card or other personal option available and you must use someone else's phone to make that call, either call collect or give your host enough money to cover the call



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