Annual report

vital assistance
to 
communities grappling with the pandemic’s 
economic fallout. Food and in-kind assistance 
were delivered, and some six million people 
received cash and voucher assistance to meet 
their immediate needs.
Acknowledging the mental health impact of the 
pandemic, the IFRC network provided 
mental 
health and psychosocial support
services. 
This support encompassed capacity building for 
staff and volunteers, development of culturally 
sensitive mental health and psychosocial sup-
port resources, and the establishment of referral 
pathways when needed, among others.
Throughout the response, a key priority for 
the IFRC was to 
strengthen the capacity of 
National Societies
to effectively address the 
myriad challenges posed by the pandemic, with 
the impact of humanitarian situations happening 
at the same time.
These efforts ensured the 
safety and wellbe-
ing of volunteers
by improving organizational 
duty of care, supplying personal protective 
equipment, and training. The IFRC also helped 
National Societies maintain their operations 
through 
business continuity planning
and 
preparedness
. By enhancing the capacity of 
National Societies, the IFRC has ensured that 
they are better equipped to address not only 
the current crisis but also future pandemics 
and crises. The IFRC also worked to improve its 
own business continuity processes, systems 
and framework.
In 2022, IFRC began the roll out of an organiza-
tional 
risk management system
that aims to 
build accountability and trust. This is one of the 
biggest legacies that COVID-19 has provided to 
the network.
While the global appeal ended in December 2022, 
the IFRC remains committed to supporting com-
munities in their