Annual report

Annual Overview 
| About the IFRC 
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services are extended to all National Societies 
and IFRC personnel, as well as external partners 
and organizations. 
The translation and interpretation services are 
in high demand within a multilingual network. In 
2022, some 3.5 million words were translated.
In June 2022, the IFRC successfully facilitated 
the participation of 189 National Societies 
at the General Assembly and the Council of 
Delegates. It organized all logistical aspects 
of the events and maintained a close working 
relationship with the Swiss Mission to ensure 
all visa requests could be met and required 
COVID-19 protocols observed. 
Overall, the main objective is to make National 
Societies feel welcome at their IFRC and have 
everything needed for a smooth and productive 
visit or conference.
Building and office services
The IFRC’s building and office services ensures 
the cost-effective, efficient, and uninterrupted 
functioning of the IFRC Headquarters office 
building, and office-related administrative 
services such as office security and safety, 
reception, mail room, driving services, cleaning 
and gardening, housing services, office lease and 
parking management, office space management 
and logistics (purchases, removals, deliveries). 
Guidelines are created and disseminated, and 
support is provided to the IFRC’s regional and, 
country offices. The IFRC also provides technical 
guidance and support to the member National 
Societies, and advises on policy matters related 
to IFRC premises and workspace management, 
including environmental considerations.
In 2022, the implementation of IFRC’s environ-
mental policy began by recording data and 
applying measures to reduce consumption 
and the organizational carbon footprint. The 
construction of ECO-points for recycling and 
waste management were also completed on 
office premises. A new agreement with water 
and power companies was signed and measures 
were introduced to reduce energy consumption 
and lower emissions. On average a reduction of 
between 15 and 20 per cent was achieved in 2022. 
Library and archives services
Protecting the IFRC’s historical business records 
and making them available to staff, member 
National Societies and the public are important 
to promote a greater understanding of the 
shared history and accomplishments, and to 
foster a spirit of openness, accountability, and 
transparency across the IFRC network, its part-
ners and its supporters around the world.
Advice is provided to National Societies and 
the global IFRC alongside access to pub-
lished information, to enable more informed 
decision-making.
The IFRC creates records management and 
archive policies and standards for managing IFRC 
business records and archives. Upon request, 
the Library and Archive Services provides advice 
and guidance to National Societies seeking to 
establish or improve their own records manage-
ment, archives, or library programmes.
The procurement and curation of publications 
such as electronic newspapers, magazines and 
professional journals are centralized to reduce 
costs and duplication, and these are made 
freely available to National Societies via a Virtual 
Library on FedNet.
In 2022, the IFRC supported National Societies 
through the provision of documentation to 
allow them to prove their IFRC membership in 
negotiations with their governments; of copies of 
historic photos and extracts from historic films 
to be used by National Societies for anniversary 
celebrations and communications materials, 
and materials in support of a variety of National 
Societies’ research projects on historical or
current topics.
Insurance
Insurance is another layer of care and support 
to IFRC personal through the provision of expert 
advice and guidance to implement the IFRC’s 
insurance policy and the issuance of contracts. 
The IFRC develops guidelines to ensure all insur-
ance requirements are met in the best interest 
of the IFRC and its staff by providing the most 
efficient implementation and value for money. 
Advice is also provided to senior leadership on