He said, “Do you have any advice about how to do our ‘Terms & Conditions’
and ‘Privacy Policy’ on the website? Which lawyer did you use for that?”
I said, “Huh? I don't have any of that legalese stuff. I've never hired a lawyer.”
Shocked, he said, “That's crazy! What if some kid buys a CD from you, then kil
s himself? What if you get sued over that?”
I said, “Then no stupid footnote legalese would protect me anyway, so I'l worry
about it if it happens.”
Do you passionately love the “Terms & Conditions” and “Privacy Policy” pages
on other websites? Have you even read them? If not, then why would you go
putting that garbage on your website?
After CD Baby grew to fifty employees, al the business-to-business service
companies started pitching me on how I needed an official employee review
plan, sensitivity training, Terms and Conditions postings, and al this corporate
crap.
I got such joy out of saying no to al of it.
Never forget that there are thousands of businesses, like Jim's Fish Bait Shop in
a shack on a beach somewhere, that are doing just fine without corporate
formalities.
As your business grows, never let the leeches sucker you into al that stuff they
pretend you need.
They'l play on your fears, saying that you need this stuff to protect yourself
against lawsuits. They'l scare you with horrible worst-case scenarios. But those
are just sales tactics. You don't need any of it.
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