For the elimination of any delay and miscommunication during the service deployment, the service development process will be conducted through the project management team. The process of project development was planned beforehand, the action plan based on roles and responsibilities, and the project timeline was scheduled accordingly. The project is being led by Finance, and Consumer Business Unit departments and the Information Technology department will assist in the process of deployment. The related department directors assigned the project manager and team members. The primary responsibility of the project manager is the monitoring of all stage of the service development, report to the project board, and conduct the external communication with Pasha Bank correspondingly.
Nevertheless, the internal service implementation will be proceeded by the consumer business unit department, mainly project is being managed by the Finance department, and Finance Treasury Manager will lead the project management team. The initial steps of the project have already initiated. The communication with Pasha bank, the partnership conditions, and overall the financial feasibility and estimation was evaluated and approved by the steering committee that includes the Financial, Technical, and Commercial departments' senior managements. The none disclosure agreement was signed between Azercell and Pasha bank in the first stage discussion. However, the framework agreement details should be signed before the service development process. Now the details of the agreement are under discussion between parties. After finalizing the agreement signing process, the service development will be proceeded by the product development manager. The product design and implementation stage will be managed by the product development team and the technical department dedicated product developer. The IT department product developer will be responsible for the development of application and making the required modifications in the billing system. After the finalization of the service design and implementation
by the technical department, the product development specialist will conduct the service marketing communication activities with Marketing Communication team member. After the finalization of all marketing communication activities, the commercial launch date will be confirmed and appointed accordingly. After the commercial launch, the financial team member will collect the monthly data and proceed the reconciliation with Pasha bank.
The Project development process with dedicated team members responsibilities for each action and the work schedule for the appropriate time for the step, as indicated in the below tables.
Figure 49.Project Development Process