O draft [NO.]: [Date] Marked to show changes from draft [No.]: [Date] ur Customer Terms Page of

29.124The table below sets out the price for the remote installation of software for one server. Multiple installations will incur multiple charges.

Software	Price per installation per server (including GST)
Secure Email Gateway	$1,200 per installation per server
Mobile Access Gateway	$1,200 per installation per server

Onboarding Service for the Shared Platform and Dedicated Platform

29.125We can assist you to setup and configure the T-MDM platform over a web conference (up to 4 hours). You must participate in this web conference.

29.126We will perform the following activities during a web conference as part of the Onboarding Service:

(a)upload a maximum of 10 users (e.g. email addresses, names, credentials);

(b)assists you to create and upload an Apple Push Notification Service certificate;

(c)configure system generated messages (e.g. enrolment message, enrolment terms of use, compliance messages);

(d)configure device agent settings to support GPS;

(e)enable and configure telecom management features to assist you monitor data usage;

(f)create settings for Compatible Devices (profiles);

(g)create applications groups (required and blacklisted apps);

(h)setup compliance policies for compromise status, applications, roaming and data usage; and

(i)show you how to enrol a single Compatible Device and check that all the settings are pushed correctly.

29.127The following activities are not included in the scope for the Onboarding Service:

(a)troubleshooting device settings or applications;

(b)installation of software (e.g. Secure Email Gateway and Mobile Access Gateway);

(c)integration with your IT systems (e.g. SharePoint, Certificate Services);

(d)the ongoing management of your users, devices and settings;

(e)enrolment of devices (Telstra will enrol a single device to check that settings are pushed correctly); and

29.128You must complete the following activities before we can provide the Onboarding Service:

(a)give us a login to the T-MDM portal so settings can be configured on your behalf; and

(b)complete and execute a document that defines all the users, settings, policies and applications you want setup. We will supply you with this document and explain the information required from you.

29.129The table below sets out the price for the Onboarding Service.

Service	Price including GST
Onboarding Service	$700

Free 30 day trial for the Shared Platform and Dedicated Platform

29.130When you take up a T-MDM service, you will receive a free 30 day trial. This trial ends 30 days after you receive a welcome email from Telstra with your login ("Trial Period"). When you first sign up for your T-MDM service, you must nominate on your application form an existing Telstra mobile account number for billing purposes.

29.131During your Trial Period:

(a)you may register on your T-MDM platform a maximum of 25 CAL Devices, without having to pay CAL Fees for CAL Devices. However, if during the Trial Period you register more than 25 CAL Devices in your T-MDM platform, then you must pay the relevant CAL Fees for each CAL Device that you register beyond the 25th Compatible Device;

(b)if you have chosen the T-MDM Shared Platform, you may also use the Secure Content Locker Collaborate feature without having to pay SCL CAL Fees. However, if you have more than 25 Compatible Devices using Secure Content Locker Collaborate, then you must pay the relevant SCL CAL Fees for each Compatible Device, after the 25th Compatible Device, that is using Secure Content Locker Collaborate;

(c)you must separately pay for any data usage fees and charges associated with the use of your Compatible Devices.

29.132For the use of the T-MDM service outside of Australia, International Roaming charges apply (see Part I – Heading Overseas (International Roaming) section of Our Customer Terms for more details).

To see these terms –business and government customers click here.

29.133After the Trial Period expires, starting from the day after the end of the Trial Period:

(a)you will automatically be moved to a paid T-MDM service;

(b)you will be charged the relevant CAL Fee for each CAL Device that you have registered on your T-MDM platform; and

(c)you will be charged the applicable SCL CAL Fees for each Compatible Device using the Secure Content Locker Collaboratefeature.

29.134If you do not wish to be charged fees after your Trial Period has expired, you must de-register all CAL Devices that you have registered in the T-MDM platform and all Compatible Devices using the Secure Content Locker Collaborate before the expiry of your Trial Period.

Support

29.135Although you may have a Compatible Device, we may not be able to provide technical support for that Compatible Device unless:

(a)the device was purchased from Telstra; and

(b)the operating software of the Compatible Device has not been modified,

("Supported Devices").

29.136Data cards and modems are not Compatible Devices or Supported Devices.