TABLE OF CONTENTS
CHAPTER ONE: INTRODUCTION TO RESEARCH ................................................. 9
INTRODUCTION ................................................................................................ 9
STEPS IN RESEARCH PROCESS .................................................................. 13
STEPS TO DETERMINE THE RESEARCH METHOD ..................................... 15
RESEARCH PARADIGMS ................................................................................ 16
METHODOLOGY AND METHODS .................................................................. 17
CHAPTER TWO: LITERATURE REVIEW ............................................................... 20
INTRODUCTION .............................................................................................. 20
THE PURPOSE OF THE LITERATURE REVIEW ............................................ 21
FUNCTIONS OF THE LITERATURE REVIEW ................................................. 22
Provide a context for the study.......................................................................... 22
Create a conceptual frame of reference ............................................................ 22
Report the status of current research ................................................................ 22
Identify appropriate methodology, instrument and data analysis procedures .... 23
Demonstrate theoretical and conceptual gaps in the field ................................. 23
Strategies for literature review .......................................................................... 24
CHAPTER THREE: RESEARCH DESIGN .............................................................. 27
RESEARCH PROCESS ................................................................................... 27
Develop an appropriate research design .......................................................... 29
RESEARCH PHILOSOPHY .............................................................................. 29
Positivist (quantitative research) ....................................................................... 30
Phenomenological (qualitative) research .......................................................... 30
Mixed research approach ................................................................................. 31
Research process within a mixed method framework ....................................... 32
RESEARCH STRATEGIES .............................................................................. 33
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