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Letter number 7 0 You have just arrived in a foreign country on a business trip. You faced a problem at the airport. Write a letter to the airport manager regarding the problem you had. In your letter - identify yourself and state your flight number, - explain what problem you had at the airport, - suggest an improvement that should be made to the airport to prevent the problem. Dear Sir, I arrived in Houston, Texas, on 12 th January for a business trip. I am writing this letter to complain about the problem I faced at the baggage recovery section of the airport. My name is Sarabjeet Singh and I arrived in Texas on 12 th January afternoon by flight number KL 881. I came from New Delhi. My flight was via Amsterdam, where I had a four hour halt. After I checked in at New Delhi,I was told that I would get my baggage at Houston. When I arrived in Houston, my baggage did not arrive. I was told to report to the ‘Lost and Found’ section. When I went there, I was told to wait as it was lunch hour. The concerned person came after two hours whereas the lunch hour is meant to be only one hour. The cab I had booked charged me extra for having to wait so long.
