Ielts essays abazar alizadeh

them in their town.
You should write a letter to your friend and in your letter you should 
•
congratulate them on the new-born babies
•
explain why you cannot go visit them
•
offer to help in case they need help

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Letter Samples
 
4
IELTS Essays, 
Letters, Graphs, Diagrams & Maps
3- You recently went shopping at a department store and you were 
disrespected by one of the employees.
Write a complaint letter to the sales manager of the department store In 
your letter you should
•
let him/her know about the rude behavior of the clerk
•
clearly state how it happened
•
and tell the manager about the bad behaviour.
Dear Sales Manager, 
This letter is a complaint concerning the actions of one of your salespersons. 
On Tuesday, May 1, 2009, around 3 PM. I went to your store to look for an 
outfit. When I asked an available salesperson, Ms. Maria Johnson, for help in 
finding my size, she informed me that she was busy and that I would have to 
find it myself. I explained that the reason I came to her was because I couldn't 
find it. She then said in a rude tone that if I couldn't find it, it means that your 
store did not have it, and that I needed to look somewhere else. 
I felt that Ms. Johnson was rude and unnecessarily curt with me. If she was 
busy, she could have simply and politely told me that she would be able to 
help me in a moment. I hope that you will confront Ms. Johnson about her 
behavior. I shop frequently at your store and I look forward to a more 
pleasurable shopping experience next time. 
I appreciate your wholehearted concern with regard to this issue in advance. 
Regards,
Mrs. Betty Arthur
(190 words)