explained
that the conference facilities were unavailable.
•
When you came, you
mentioned
how much you love Drake.
•
The landlord
confirmed
that she intended to sell the flat.
•
We were
advised
to arrive two hours before the flight.
•
I know you
warned
me not to lend your sister any money, but she was desperate.
•
The bank manager
suggested
that we should write a formal letter of complaint.
•
Although I do not wish to
criticise
, I have to
point out
some of the issues we faced.
•
I would like to
praise
all those concerned with the event and
thank
the organiser.
To ask your audience
to focus on particular
information
STRATEGY:
WAYS OF COMMUNICATING
•
The manager
informed
us that the equipment could not be provided.
•
The company website
states
that all complaints will be dealt with immediately
•
The receptionist
explained
that the conference facilities were unavailable.
•
When you came, you
mentioned
how much you love Drake.
•
The landlord
confirmed
that she intended to sell the flat.
•
We were
advised
to arrive two hours before the flight.
•
I know you
warned
me not to lend your sister any money, but she was desperate.
•
The bank manager
suggested
that we should write a formal letter of complaint.
•
Although I do not wish to
criticise
, I have to
point out
some of the issues we faced.
•
I would like to
praise
all those concerned with the event and
thank
the organiser.
To say that somebody
did something good
or well
STRATEGY:
WAYS OF COMMUNICATING
•
The manager
informed
us that the equipment could not be provided.
•
The company website
states
that all complaints will be dealt with immediately
•
The receptionist
explained
that the conference facilities were unavailable.
•
When you came, you
mentioned
how much you love Drake.
•
The landlord
confirmed
that she intended to sell the flat.
•
We were
advised
to arrive two hours before the flight.
•
I know you
warned
me not to lend your sister any money, but she was desperate.
•
The bank manager
suggested
that we should write a formal letter of complaint.
•
Although I do not wish to
criticise
, I have to
point out
some of the issues we faced.
•
I would like to
praise
all those concerned with the event and
thank
the organiser.
To say thank
you
STRATEGY:
USING
THAT
•
I can assure you
that
missing these classes
will
not
have
a detrimental effect on
Sarah’s academic progress.
•
I am sure
that
the teacher concerned
did
everything she could.
•
I sincerely hope
that
the matter
will be resolved
speedily.
•
I am aware
that
several customers
have complained
about this product.
•
We believe
that
all students
should have
the right to good-quality education.
•
I am convinced
that
the quality of food in the canteen
has fallen
.
•
I understand
that
missing lessons
is
not ideal.
•
I am pleased/delighted
that
the issue
is being discussed.
•
I am disappointed
that
the company
has not offered
a refund.
•
I am slightly annoyed
that
I
have had to spend
so long dealing with this matter.
•
It is obvious/clear/evident
that
my wishes
have
not
been taken
into consideration.
STRATEGY:
NARRATIVE TENSES
•
As soon as we
arrived
, the receptionist
showed
us the meeting room. However, we
noticed
that it was too small and so we
complained
. The Events Manager
came
and
discussed
the matter with us but
failed
to resolve the issue.
While we were waiting for the police to arrive, we noticed a couple of young men
with a laptop which looked very similar to ours. While we were discussing whether
to approach them, they suddenly ran out of the hotel.
On every single day of that wonderful holiday, the sun was shining. Every time we
walked down to the beach through the woods, the birds were singing. It was like
heaven on Earth!
I am extremely angry about the theft of my laptop. Before booking a room in your
hotel, I had contacted the manager and she had assured me that the entire building
was safe and secure. Luckily, before starting my journey, I had taken out travel
insurance.
had been sleeping for about an hour when the fire-alarm went off.
The
simple past
describes
single, completed events
when the story goes
forward in time
STRATEGY:
NARRATIVE TENSES
As soon as we arrived, the receptionist showed us the meeting room. However, we
noticed that it was too small and so we complained. The Events Manager came and
discussed the matter with us but failed to resolve the issue.
•
While we
were waiting
for the police to arrive, we
noticed
a couple of young men
with a laptop which looked very similar to ours. While we
were discussing
whether
to approach them, they suddenly
ran
out of the hotel.
On every single day of that wonderful holiday, the sun was shining. Every time we
walked down to the beach through the woods, the birds were singing. It was like
heaven on Earth!
I am extremely angry about the theft of my laptop. Before booking a room in your
hotel, I had contacted the manager and she had assured me that the entire building
was safe and secure. Luckily, before starting my journey, I had taken out travel
insurance.
I had been sleeping for about an hour when the fire-alarm went off.
The
past continuous
describes longer actions
which were interrupted
and never finished
STRATEGY:
NARRATIVE TENSES
As soon as we arrived, the receptionist showed us the meeting room. However, we
noticed that it was too small and so we complained. The Events Manager came and
discussed the matter with us but failed to resolve the issue.
While we were waiting for the police to arrive, we noticed a couple of young men
with a laptop which looked very similar to ours. While we were discussing whether
to approach them, they suddenly ran out of the hotel.
•
On every single day of that wonderful holiday, the sun
was shining
. Every time we
walked down to the beach through the woods, the birds
were singing
. It was like
heaven on Earth!
I am extremely angry about the theft of my laptop. Before booking a room in your
hotel, I had contacted the manager and she had assured me that the entire building
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