Improve Your Communication Skills, 2nd Edition


that… Sorry to barge in, but can I just ask you about what you



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Improve Your Communication Skills Present with Confidence; Write with Style; Learn Skills of Persuasion ( PDFDrive )

that…
Sorry to barge in, but can I just ask you about what you 
were saying?
‘Playing host’ is a brilliant way to break into groups. Pick up a 
bottle of wine or a plate of nibbles and circulate. Playing host is a 
( c) 2011 Kogan Page L imited, All Rights Reserved.


185 Networking: The New Conversation
great way to build rapport. You are putting people at their ease; 
you are offering gifts (always a great way to get people interested 
in you); you are able to introduce people to each other. Playing 
host also helps you: it gives you a certain authority (or at least 
something to do), and it gives you control. You can judge when to 
stay with someone and when to move on.
Closing the conversation
Whether the conversation has gone well, or not gone anywhere in 
particular, take care to close it well. The final impression we 
make is almost as important as the first one.
Never leave someone abruptly. A simple way to exit from a 
conversation is to connect the person to someone else in the 
room. Make the introduction; make sure that it has stuck (are 
they actually exchanging more than one remark with each 
other?); and walk away. Alternatively, use a plausible reason for 
leaving. Maybe you are expecting a colleague to arrive; maybe 
there is someone you need to speak to before they leave.
These are simple strategies for closing a conversation. But 
think a bit more deeply before you use them.
In Chapter 3, we looked at the WASP structure of 
conversation: 
w
elcome, 
a
cquire, 
s
upply, 
p
art. Make sure that the 
Pick someone who is alone!
One way to deal with the problem of breaking into groups 
is to start your own. Look out for someone who is on their 
own and looking uncomfortable. Approach them kindly and 
gently; share your own vulnerability. Use the occasion to 
exercise all your conversation skills. Draw in other people; 
introduce your new contact to someone you already know. 
Before you know it, you’ll be the centre of a brilliant group 
conversation.
( c) 2011 Kogan Page L imited, All Rights Reserved.



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