Improve Your Communication Skills, 2nd Edition



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Improve Your Communication Skills Present with Confidence; Write with Style; Learn Skills of Persuasion ( PDFDrive )

123 Making a Presentation
Your own values and beliefs will be more credible if you can 
weave them into a story. SPQR gives you the structure. You could 
begin your presentation by telling a brief story, making sure that 
your audience will be able to relate to it. Stories have a way of 
sticking in the mind long after arguments have faded. Choose a 
story that demonstrates your values in relation to the matter in 
hand. Beware generalised sentiment. Avoid ‘motherhood and 
apple pie’ stories. Make the story authentic and relevant. And 
keep it brief. You need to allow as much time as possible for your 
new ideas. 
Building a pyramid 
Use a pyramid structure to outline your small number of key 
points. Show the pyramid visually: overhead or PowerPoint 
slides, or a flip chart. Indicate that these key points will form the 
sections of the presentation. 
Repetition is an essential feature of good presentations. 
Because the audience can’t reread or rewind to remind 
themselves of what you said, you need to build their recall by 
repeating the key features of your presentation. The key features 
will be your message, your structure, your key points and any
call to action that you deliver at the end. Aim to build the 
audience’s recall on no more than about half-a-dozen pieces of 
information. 
Most people seem to know the famous
tell ’em
principle: 
• Tell ’em what you’re going to tell ’em. 
• Tell ’em. 
• Tell ’em what you’ve told ’em. 
This valuable technique is one you should use often in your 
presentation. Build the three-part repetition into the 
presentation as a whole: tell ’em at the start what the whole 
presentation will cover; and tell ’em at the end what the whole 
thing has covered. Use the technique, too, within each part of the 
presentation: summarising at the start and end, so that you lead 
the audience into and out of each section explicitly. 
( c) 2011 Kogan Page L imited, All Rights Reserved.



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