Introduction to information systems T. Cornford, M. Shaikh is1 060 2013

Chapter 3: Core concepts: information, data and systems................................... 33
3.1 Introduction .......................................................................................................... 33
3.2 Information and data ............................................................................................. 34
3.3 Systems ................................................................................................................. 40
3.4 Reminder of learning outcomes.............................................................................. 43
3.5 Test your knowledge and understanding ................................................................ 43
Chapter 4: Contemporary trends in information and communication
technologies ......................................................................................................... 45
4.1 Introduction .......................................................................................................... 45
4.2 The history of computers ........................................................................................ 47
4.3 Software: operating systems and applications......................................................... 51
4.4 Data technologies.................................................................................................. 54
4.5 Application software .............................................................................................. 57
4.6 Communications technologies and distributed systems ........................................... 59
4.7 Reminder of learning outcomes.............................................................................. 64
4.8 Test your knowledge and understanding ................................................................ 64
Chapter 5: Information systems in organisations ................................................ 67
5.1 Introduction .......................................................................................................... 67
5.2 Information systems in business ............................................................................. 68
5.3 Transaction processing systems (TPS) ...................................................................... 69
5.4 Management information systems (MIS) ................................................................ 70
5.5 Decision support systems (DSS) .............................................................................. 70

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IS1060 Introduction to information systems
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5.6 Executive information systems (EIS) ........................................................................ 70
5.7 Office information systems (OIS) ............................................................................ 71
5.8 Knowledge work systems (KWS) and knowledge management systems (KMS) ........ 71
5.9 Computers in industrial processes .......................................................................... 72
5.10 Enterprise systems: integrating business processes ............................................... 72
5.11 E-commerce ........................................................................................................ 73
5.12 Organisational issues ........................................................................................... 75
5.13 The social and economic context of computer use................................................. 76
5.14 Data protection and computer crime .................................................................... 78
5.15 Practical information systems ............................................................................... 79
5.15 Reminder of learning outcomes............................................................................ 81
5.17 Test your knowledge and understanding .............................................................. 81