Chapter 10 Purchasing logistics …………………..
..............................
85
10.1.
Tasks
and
activities
of
purchasing
logistics
………........................
85
10.2.
Operational
mechanism
of
purchasing
logistics
..............................
90
10.3.
Planning
of
customers
....................................................................
98
10.4.
The
choice
of
suppliers
of
goods
....................................................
101
Chapter 11 Management of logistics system ........................................
104
11.1.
Main
funktions
of
management
.......................................................
104
11.2.
The functional mechanism of material flows management ............. 107
11.3
Controlling
in
logistics
………………
...........................................
109
Chapter 12 Service logistics ......………………………………..............
111
12.1. The
essence
and
implication
of
service
logistics................................
111
12.2.
The criteria of service of fulfillment consumer demand.................. 113
12.3.
The criteria of production service ……………………………...... 114
12.4.
The
criteria
of
after
sale
service
………………..
...........................
115
12.5.
The
criteria
of
information
service
……..
.......................................
116
12.6.
The
criteria
of
financial
service
…………………
..........................
117