Journal of Advanced Scientific Research (issn: 976-9595) Vol Issue page 59


Journal of Advanced Scientific Research (ISSN: 0976-9595)



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Journal of Advanced Scientific Research (ISSN: 0976-9595)

Vol.2. Issue 1 page 68 


4. More specifically: Artificial intelligence is expected to lead to improved 
management processes, development of producer relations with consumers
optimizing all business processes, improving planning and personnel work, turning 
products into services and changing the business model of many businesses.
Artificial intelligence Market - It is extremely difficult in this age of uncertainty 
to make predictions. All of the forecasts listed below are said to be grossly 
overestimated. Artificial intelligence market volumes for the coming years. Its 
growth, in our opinion, will be very significant, but not as stunning as analytical 
agencies predict (Table 1). 
Table 
The main areas of application of the systems 
artificial intelligence (%) 
 
Systems of research and recommendations in 
the field quality management 
10.3 
Diagnostic and treatment systems 
10.0 
Automated customer support services 
9.8 
Automated threat prevention systems 
9.8 
Fraud Analysis and Investigation Systems 
9.0 
Others
51.1 
 
Artificial intelligence has become a key technology trend of 2016, and the 
volume of global investments in it exceeds $500 million. According to the forecast of 
IDC, sales of cognitive systems and artificial intelligence systems in the world will 
grow by 59.3% in 2017 and will reach $12.5 billion [11]. According to the forecasts 
of an international research company Markets and Markets, the Artificial intelligence 
market will grow to $5 billion by 2020 through the application of machine learning 
and natural language recognition technologies in advertising, retail, finance and 
healthcare. The Gartner agency considers that by 2020 about 40% of all interactions 



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