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5. Specialized Freight Handling
In addition to various shipping features, supply chain analytics tools can also incorporate
different types of industry-specific freight handling functionality. For example, the
evolution of
cold chain logistics
and new regulations concerning perishable goods has changed compliance
standards. To handle this, some SCM platforms have integrated technology that can verify that
those goods were kept at the proper temperature right up to the last mile of delivery. This tool is
also offered by vendors as a standalone product but can be neatly integrated with a larger SCM
solution.
If you ship goods in this industry, it‘s imperative you implement this tool. Maintaining
product quality across the supply chain will help you reduce costs associated with perished
goods. This includes the cost of a recall, item disposal, legal response, etc. For example, think
about Chipotle‘s E. coli outbreak in 2015. Stock prices still fell throughout as late as 2018, with
customer reviews worse than they were during the initial outbreak. Further, a whopping
37
percent of customers
report eating at Chipotle less often due to issues surrounding food safety.
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