she did give one, more than 90 percent did. And it didn’t
matter if the reason made sense. (“Excuse me, I have five
pages. May I cut in line because I have to make copies?”
worked great.) People just responded positively to the
framework.
While idiotic reasons worked with something simple like
photocopying, on more complicated issues you can increase
your effectiveness by offering reasons that reference your
counterpart’s religion. Had that Christian CEO offered me a
lowball offer when he agreed to hire my firm, I might have
answered, “I’d love to but I too have a duty to be a
responsible steward of my resources.”
Dostları ilə paylaş: